Job Description:

In the role of Benefits Specialist here at Agiliti you will have the following

MAJOR AREAS OF ACCOUNTABILITY:

• Provides excellent and timely service to employees on all benefits-related questions including answering incoming benefit questions/inquiries, performing research in order to answer/resolve issues, and managing the benefits inbox, benefits phone line, Service Now requests and voicemail messages.

• Provides new employees with benefits educational materials to support understanding of and value of benefit offerings.  Works closely with Talent Acquisition and HR Directors (HRBPs) to ensure necessary benefit and enrollment information is provided to candidates, new employees, and newly benefit eligible employees as part of the onboarding process. 

• Monitors vendor emails for action required and/or errors to be addressed.

• Assists with weekly claim process by saving claims files and sending to Accounting for payment.

• Assists with invoicing by saving all invoices to be paid.

• Handles all questions from FSA/HSA/COBRA provider including by not limited to making corrections, reporting and entering COBRA subsidies.

• Acts as the day-to-day contact for leaves of absence (LOA) as questions arise with LOA/Disability vendor, from HR Directors (HRBPs) or Workers’ Compensation carriers.  Escalates LOA issues with vendor and other parties as needed to ensure any challenges are appropriately addressed.

• Issues benefit premium invoices to employees on leaves of absences and tracks payments including submitting to accounting and updating Payroll Team

• Assists with facilitating the company’s interactive process as it relates to employee accommodation requests or needs. 

• Ensures accommodation requests and the associated processes are consistent and in alignment with the Americans with Disability Act (ADA). 

• Provides necessary communication to managers and HRBPs on a need to know basis as it relates to an employee’s request for accommodation. 

• Researches and provides input on feasibility of accommodation requests by working vendors, managers, employees, and other disability resources.

• Manages social event budget and orders flowers as requested.

• Works with benefits team to facilitate successful execution of annual open enrollment.

• Coordinates and executes mass employee communications (voicemail reminders, text messages, emails, letters)

• Handles data entry, employee file requests, adjustments to time off programs and pull documents from archived employee files.

• Goes through Benefit mail and handles ongoing mailing to current and former employees including but not limited to term notices, ACA marketplace notice, 401(k) disclosures and state specific notices.

• Acts as the primary point of contact for employee questions on benefit platform.

• Performs special projects for the Total Rewards team.

• Works with others in department to answer any general department questions and performs back up responsibilities for others on the team as needed or assigned.

• Keeps manager informed of important developments, potential problems, and related information necessary for effective management.  Coordinates and communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.

• Performs related work as apparent or assigned.

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Human Resources, Benefits, or other related field.

• At least 2 years of experience in Benefits Administration.

• Ability to work well with numbers and details.

• Demonstrates proficiency in Microsoft Excel, Word, and PowerPoint.

• Experience working with Benefits Administration System or HRIS as a user and an administrator.

• Strong customer service orientation. Demonstrated ability to interact effectively with all employee levels.

• Demonstrated ability to handle multiple and varied projects.

• Handles confidential information with the utmost judgment and discretion.

• Ability to communicate effectively, both orally and in writing, with a wide variety of customers, company personnel, and others.

• Ability to effectively create and present to audiences on benefit related topics.

• Working knowledge of COBRA, FMLA, ADA, ERISA, HIPAA, 401(k) and ACA regulations.

 

PHYSICAL DEMANDS:

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to sit, use hands to handle objects and talk or hear.

• Frequent wrist and/or hand movement is required.

• Occasionally required to stand, walk, and reach with hands and arms.

• Must occasionally lift and/or move up to 10 pounds.

• Specific vision abilities required include close vision, distant vision, and the ability to adjust focus.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports.

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Primary Job Location:

Corporate MN

Additional Locations (if applicable):

Job Title:

Benefit Specialist

Company:

Agiliti

Location City:

Eden Prairie

Location State:

Minnesota