CLUB OPERATIONS ASSISTANT

CLUB OPERATIONS ASSISTANT

Department: Department of the Navy

Location(s): Yokosuka Naval Base, Japan

Salary Range: $17.25 - $20.36 Per Hour

Job Summary: This position is located in the Club Division, Morale, Welfare and Recreation (MWR) Department, Fleet Activities Yokosuka, Japan. The incumbent performs a wide variety of work assignments during various shifts in support of the club operations.

Major Duties:

• Ensures that work assignments by the shift employees are performed. Provides necessary assistance and supplies to employees and resolve minor problems and complaints of the employees. Ensures activities take place as planned with proper equipment, personnel, food and beverages. Incumbent is required to be familiar with scheduled activities. Resolves emergent issues and refers difficult situations to the supervisor Reports club patron incidents such as club rule violations to the Club Manager including name, rate, duty station and witnesses. Documents routine and significant occurrences. Circulates among patrons as necessary to assure satisfactory services. Explains and enforces club policies, procedures and regulations. Maintain proper decorum throughout the club in accordance with prescribed rules and regulations. In emergency situations, incumbent shall personally notify the Club Manager immediately. Ensures that CFAY and Department of the Navy rules and regulations governing the sale and consumption of alcoholic beverages are strictly enforced. Makes recommendations to the Club Manager/Assistant Club Manager regarding the work performance of shift employees. Prior to closing of the club, completes fire safety checks and that unnecessary electrical equipment are unplugged. Secures all doors and windows, check all locks on the bar storerooms, cashier's office, etc. Incumbent shall ensure that the Fire Department conducts a fire check prior to closing of the club. Ensures that all keys are properly secured, safes are locked, and upon securing the club, ensures that the entrance keys are locked in the box provided or turned-in to the security office. Performs other related duties as assigned.

Qualifications: Incumbent must have at least one year of general experience, preferably related to the position. Incumbent shall be thoroughly familiar and comply with applicable club operations policies and Standard Operating Procedures. Must be courteous and possess a sharp, people-oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers. Ability to lead. Must have knowledge of computers, basic arithmetic and cash handling procedures. Must be able to stand and walk for long periods and must be able to work day, evening and weekend shifts, including holidays. Must be able to communicate with all levels of personnel. Must be familiar with alcohol serving policies in effect. Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department. Incumbent must have at least one year of general experience, preferably related to the position. Incumbent shall be thoroughly familiar and comply with applicable club operations policies and Standard Operating Procedures. Must be courteous and possess a sharp, people-oriented personality to include tact and diplomacy in dealing and communicating with customers and other fellow-workers. Ability to lead. Must have knowledge of computers, basic arithmetic and cash handling procedures. Must be able to stand and walk for long periods and must be able to work day, evening and weekend shifts, including holidays. Must be able to communicate with all levels of personnel. Must be familiar with alcohol serving policies in effect. Incumbent must present a neat, well-groomed, professional appearance at all times and must work harmoniously with co-workers and members of the MWR Department.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Application Deadline: 2025-12-08