Club Operations Assistant (Bingo)

Club Operations Assistant (Bingo)

Department: Department of the Navy

Location(s): Virginia Beach, Virginia

Salary Range: $20 - $24 Per Hour

Job Summary: This position is located within the Commander Mid-Atlantic Region, Fleet and Family Readiness Program, Joint Expeditionary Base Little Creek, Virginia Beach, VA, MWR Department, Food & Beverage Division. The purpose of this position is to assist the Consolidated Club Coordinator with over-sight of the Bingo program.

Major Duties:

• Assists the Club Coordinator by assigning staff to specific stations on bingo game nights. Issues banks and merchandise, and observes and certifies their verification of counts. Receives cash and merchandise back at close of shift, and verifies counts and paperwork. Ensures proper documentation of all sales and returns, if applicable. Maintains overall Bingo cash fund, and ensures proper payment and documentation of same to winners. Rings out registers and records readings of Daily Activity Records (DARs). Certifies over/under-rings and take appropriate action in accordance with MWR Central Accounting Office (CAO) standard operating procedures (SOPs). Maintains adequate levels of all supplies, and ensures proper inventory and safeguards. Prepares purchase requests for supervisor's authorization for supply orders. Ensures proper receipt and verification of supplies received, and verifies accuracy of invoices. Maintains all necessary files, including but not limited to: head counts per game of patrons and guests, revenue, pay outs, programs, rules and regulations, and all other documentation. Performs all aspects of program delivery on an as-need basis, to include selling cards and merchandise, calling games, making pay-outs, etc. Ensures proper operation and maintenance of all machines, equipment and supplies. Performs general upkeep, and informs supervisor of any maintenance/repair needs. May research vendors, service providers, costs, availability, etc. for maintenance and repairs. Ensures patron satisfaction with the program. Provides information and assistance, resolves or refers patron complaints and/or concerns. Ensures appropriate access and facilitates special needs where possible. When not engaged in specific Bingo functions, may be assigned to assist with any other service or administrative function of the Club as needed. Performs other related duties as assigned.

Qualifications: Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: Must possess a thorough knowledge of and/or training in club operations with a minimum of one year related work experience in a club environment, and a minimum 6 months of leader or shift leader experience. Must possess basic Math skills to perform cash and inventory accountability accurate. Must be a mature individual, who can exercise control over a large group of people to ensure good order and discipline as necessary. Directly responsible to the Consolidated Club Coordinator who provides guidance and assistance. Performance is evaluated through work in progress, the appropriateness and success of the bingo program in general, and adherence to established policies and procedures. The supervisor makes assignments by defining responsibilities and program objectives. The incumbent is expected to perform all recurring assignments independently. Must possess fluent command of the English language and be able to communicate clearly and effectively both verbally and in writing. Must be skilled in customer service techniques, tact and good judgment. This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused to cover mission needs. As a condition of employment, the employee must be able to obtain a Health card prior to first day of work. Afterwards, must be able to successfully pass a Food Handlers Sanitation course, thereafter to be updated and maintained annually. Additionally, if alcohol is served in the assigned facility, the employee must successfully complete the annual CARE course. Must possess a valid state driver license, as travel to and from facilities may be required in the performance of duties. This position is subject to an irregular tour of duty, which includes evenings, weekends and holidays. May be reassigned on an "as needed" basis to other food and beverage facilities to cover staff shortages.

How to Apply: To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/30/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12943846 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Application Deadline: 2026-04-30