The Company
2025 Deloitte Technology Fast 50 Canada Recipient 🏆
SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.
Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability.
Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
Position Overview
We’re looking for a Cloud Operations Engineer to join our Infrastructure Team and help support the backbone of how we deliver for our clients. You’ll work hands-on in our AWS environments every day, helping provision and tune systems, digging into performance issues, and supporting the integrations and configurations that keep projects moving through implementation, testing, and launch.
You’ll work closely with our Service Delivery and Product teams, jumping in wherever needed to make sure environments are stable, secure, and ready for the next milestone. If you’re someone who picks things up quickly, follows runbooks but isn’t afraid to suggest improvements, and can juggle ongoing and incoming requests with a calm, organized approach while using AI tools to troubleshoot, automate, and work smarter, you’ll thrive here. At SpryPoint, our reputation is built on the reliability of our products and the quality of our client experience, and our Infrastructure team plays a big part in making that happen.