CLM Administrator

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

CLM Administrator

Location: Belgrade

Grade: 10

Introduction: 

NCR Atleos is seeking a Contract Lifecycle Management (CLM) Administrator. The ideal candidate will possess contract lifecycle management knowledge and experience allowing them to support the evolution of the CLM capabilities in response to enterprise requirements.  This role serves as the champion for the use of a consistent, unified process for generating contracts, adhering to standard terms & conditions, executing agreements, gaining required approvals, storing contracts, and leveraging contract data.

Position Summary   

The CLM Administrator is responsible for the day-to-day administration of the DocuSign CLM platform. In addition, this role will partner closely with Legal, Sales, and IT, teams to streamline contract processes, improve visibility, and ensure scalable, compliant contract operations across the organization.

Key Areas of Responsibility   

• Serves as the primary administrator for DocuSign CLM, including user management, roles, permissions, and security settings.
• Supports efforts to configure and maintain workflows, templates, clause libraries, playbooks, and approval processes.
• Partners with IT to gather and translate business requirements into CLM workflows.
• Identifies opportunities to automate manual contract processes and improve cycle times.
• Supports efforts to improve the integration between DocuSign CLM and related systems (e.g., Salesforce, ERP, eSignature, and document repositories).
• Coordinates with IT on system enhancements, upgrades, and data integrity.
• Supports testing and deployment of new features and releases.
• Acts as Tier 1–2 support for CLM-related questions, issues, and enhancements.
• Develops and maintains training materials, user guides, and best practices.
• Conducts user training sessions and onboarding for new stakeholders.
• Ensures compliance with internal policies, legal standards, and data governance requirements.
• Builds and maintains reports and dashboards related to contract status, cycle times, and obligations.
• Supports audits, contract repository hygiene, and metadata accuracy.

• Basic Qualifications  

• Bachelor’s degree in Business, Information Systems, Legal Studies, or a related field (or equivalent experience).
• 2+ years of experience administering a contract lifecycle management platform.
• Strong understanding of contract lifecycle processes and legal operations.
• Experience configuring workflows, templates, clause libraries, and approvals.
• Strong analytical, problem-solving, and documentation skills.
• Ability to work cross-functionally with Legal, Sales, Procurement, and IT teams.

• Preferred Qualifications  

• DocuSign CLM Administrator or Implementation certification.
• Experience with Salesforce CRM and ERP integrations.
• Background in Legal Operations, Sales Operations, or Enterprise Systems.
• Familiarity with contract metadata reporting, obligation tracking, and renewals management.
• Experience supporting SOX, compliance, or audit-related requirements.

• Key Competencies

• Process-Oriented & Detail-Focused
• Strong Stakeholder Communication
• Technical Curiosity & System Thinking
• Change Management & Enablement
• Continuous Improvement Mindset

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.