IQVIA

Clinical Trial Management System - Business Support Specialist

Parsippany, New Jersey, United States of America Full time

Job Overview


This role is responsible for supporting any system supported by Clinical Trials Management Solutions team. This mainly includes study build activities within the Clinical Trial Management System (CTMS) by troubleshooting issues, ensuring the quality of clinical trial day, and addressing any issues in integrating the CTMS into other systems. This role will also participate in operational strategy project as related to the CTMS.

Essential Functions

  • Work with the study teams and other partners to facilitate the study build process. This includes:

    • Study, country, site, and institution records.

    • Create and set up templates to include health authority, IRB/IEC, Financial Disclosure, Subject Visits, Visit/Trip Reports.

    • Update system dropdown values.

    • Perform administrative tasks in the system such as user administration, assignments, configuration, parameters, etc.

    • Create and support payment, visit schedule, deviation, and other study functions.

    • Facilitate and troubleshoot integration issues between CTMS and other applications.

  • Provide general business support for CTMS and other applications used by the Clinical Trial Management Solutions Team.

  • Lead User Acceptance Testing (UAT) activities.

  • Lead analysis of large clinical data sets and create/generate reports.

  • Create and run SQL queries.

  • Support ticket generation and maintenance.

  • Create and maintain reference and training materials/documentation.

Qualifications

  • Bachelor's Degree or equivalent education required; advanced degree preferred.

  • 3-5 years of experience; preferably in the clinical trial, pharma, or other related industry.

  • Demonstrated knowledge of clinical development process, global clinical operations, and strategic planning, required

  • Excellent Problem solving and communication skills.

  • Oracle SQL experience, required.

  • Prior experience with Medidata, Siebel, or other CTMS system, required.

  • Knowledge of Clinical Trial Management process, required.

  • Proficient with MS Office Suite, particularly Visio & Excel.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $62,800.00 - $157,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.