* This is a remote position open to candidates residing in Ohio, Florida, or Nevada *
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
This position participates in the design, development, implementation, modification, and evaluation of healthcare information systems while recommending automated and manual solutions to enhance system functionality. You will support project teams involved in the development and implementation of clinical systems, manage assigned projects, and contribute to feasibility studies, estimating, planning, designing, development, quality assurance, prototyping, implementation, evaluation, and system modifications.
Additionally, this position defines training requirements for end-users and project team members to ensure successful adoption and system effectiveness.
We will hire our Clinical Systems Analyst in two different job titles, based on educational background:
Clinical Systems Analyst II
Systems Analyst III
A caregiver in this position works remotely in Ohio, Florida, or Nevada, Monday through Friday from 8:00 a.m. -- 5:00 p.m., with an on-call rotation one week every 10–12 weeks.
This role includes less than 5% travel.
A caregiver who excels in this role will:
Clinical Systems Analyst II
Participate in the design, development, implementation, modification and evaluation of health care information systems.
Recommend automated and manual solutions to enhance system functionality.
Participate in Project teams associated with the development and implementation of clinical systems.
Interact with end-users as required to assist in problem definition and system design.
Coordinate and perform education and end-user training programs to assure systems are utilized as designed.
Develop end-user documentation or a permanent reference for clear, concise information.
Provide implementation assistance for system projects through all phases of the system development life cycle.
Assist with system build, data validation and system testing.
Other duties as assigned.
Systems Analyst III
Manage projects.
Participate in feasibility studies, estimating, planning, design, development, quality assurance, prototyping, implementation, evaluation and modification of automated systems.
Define training requirements for end-users and project team members.
Recommend automated and manual solutions to enhance system functionality.
Coordinate on-site systems administration and support activities.
Interact with end-users as required to assist in problem definition and system design.
Coordinate and conduct education and end-user training programs to assure systems are utilized as designed.
Develop end-user documentation or a permanent reference for clear, concise information.
Assist with system build, data validation and system testing.
Other duties as assigned.
Clinical Systems Analyst II:
Minimum qualifications for the ideal future caregiver include:
Bachelor’s degree in related field and three years of applicable hospital or major medical center clinical experience or two years of recent experience supporting a major clinical information system
OR Associate’s degree and five years of relevant experience
OR High School diploma/GED and six or more years of relevant experience
OR Master’s degree and two years of experience
Experience typically supported by license in a medically related field such as nursing, pharmacy assistant, medical assistant, medical technology or EMT
Familiar with the processes and procedures related to health care regulatory agencies
In depth knowledge of clinical theory and practice
Technical certification may be required
For Information Technology Division caregivers, ITIL Foundations certification is required within six months of position start date
Preferred qualifications for the ideal future caregiver include:
In-depth knowledge of Cleveland Clinic revenue cycle processes/workflows
Certification in Epic applications related to revenue cycle
EpicCare Ambulatory certification
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
Systems Analyst III:
Minimum qualifications for the ideal future caregiver include:
Bachelor’s degree in related field and five years of hospital or major medical center clinical experience or three years of recent experience implementing and supporting a major clinical information system
OR High School diploma/GED and eight or more years of relevant experience
OR Associate’s degree and seven years of relevant experience
OR Master’s degree and four years of experience
Demonstrated leadership skills
Excellent at problem solving and relationship building
Experience typically supported by license in a medically related field such as nursing, pharmacy assistant, medical assistant, medical technology or EMT
Technical certification may be required
Preferred qualifications for the ideal future caregiver include:
Master’s degree
In-depth knowledge of Cleveland Clinic revenue cycle processes/workflows
Certification in Epic applications related to revenue cycle
EpicCare Ambulatory certification
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
*The compensation range provided corresponds to the Clinical Systems Analyst II
or Systems Analyst III position. Individual pay rates may vary depending on education, background and relevant experience*
Physical Requirements:
Ability to perform work in a stationary position for extended periods.
Ability to travel throughout the hospital system.
Ability to operate a computer and other office equipment.
Ability to communicate and exchange accurate information.
In some locations, ability to move up to 20 lbs.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.