Driscoll Health Employment Center

Clinical Operations & Education Lead

Corpus Christi - Neonatal Care Center South Full time

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job:

Responsible for supporting day-to-day clinical operations of assigned unit while leading the development, coordination, and delivery of education and competency programs for staff. This role serves as clinical resource, mentor, and liaison between leadership and front-line staff, ensuring high standards of patient care, regulatory compliance, and professional development.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

  • Always maintains utmost level of confidentiality.
  • Adheres to hospital policies and procedures.
  • Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.

Clinical Operations:

  • Assists with Coordination of daily staffing, workflow optimization, and resource allocation.
  • Collaborate with leadership to implement policies, procedures, and evidence-based practices.
  • Monitor clinical performance of staff to support quality improvement initiatives.
  • Acts as a liaison between respiratory therapy and interdisciplinary teams to ensure continuity of care.
  • Acts as a role model to facilitate the change process to improve clinical processes.
  • Assist with providing timely reports that can be used for decision-making.
  • Provides input into department annual budget.
  • Participates in investigations and participates with solutions for hospital acquired conditions.
  • Works to ensure departmental performance improvement opportunities are aligned with system goals.

Education & Training:

  • Assists in development and implementation of orientation programs, in-services and continuing education for clinical staff.
  • Teaches in specific educational activities/programs that support critical thinking skills and facilitate behavioral change.
  • Assists with the implementation of conferences/seminars/In-services for the clinical staff.
  • Assists with identification of learning needs and implementation educational activities to address learning needs.
  • Coordinate services with Professional Development Educator to ensure continuity of educational activities.
  • Use internal and external resources to facilitate staff education.
  • Assists with coordination of educational activities across departments.
  • Aids with the development/implementation of unit based educational activities.
  • Assists with the implementation of educational plans of new clinical work practices.
  • Assists with implementation of evidence-based practice.
  • Conducts audits for quality improvement opportunities.
  • Maintains required documentation and recordkeeping.
  • Supports the maintenance of regulatory requirements.
  • Maintains records for all performance improvement activities.

Leadership & Support:

  • Collects data, analyzes, and suggests opportunities for improvement to department leadership.
  • Evaluates and monitors outcomes and processes to improve quality of care.
  • Facilitates creation of action plans to address quality improvement initiatives or staff remediation.
  • Facilitates multidisciplinary teams to achieve performance improvement goals and initiatives.
  • Shares quality data with leadership, staff, and stakeholders to improve outcomes and foster engagement.
  • Supports change based on organizational mission, vision and goals.
  • Assist staff in coping effectively with change.
  • Assist with the evaluation and implementation of policies and procedures
  • Assists the administrative structures to achieve departmental goals.
  • Acts as a role model in collaborative work relationships with others
  • Participates in departmental meetings and committee meetings.
  • Performs employee annual evaluations and disciplinary documentation.
  • Other duties as assigned.

Education and/or Experience:

  • Bachelor's degree (B. A.) from four-year College or university or obtained within 2 years of hire.
  • Minimum of 5 years’ experience in clinical setting with experience in education, training, or leadership.

Certificates, Licenses, Registrations:

  • Current Texas Licensure – Registered Respiratory Therapist (RRT) by NBRC.
  • Maintains BLS, ACLS, NRP and PALS, instructor level preferred.
  • Specialty Certification in clinical area. Or obtained within 1 year of hire date.
  • Travel required: Must have reliable transportation with valid, unrestricted driver’s license.