Job Overview
The Clinical Manager – Home Health & Hospice directs, coordinates and evaluates the delivery of home health and hospice weekend services and operations. Ensures compliance and consistency with agency policy, State and federal home health regulations. Responsible for the management of cost effective, efficient care to home health and hospice patients ensuring the delivery of outcome based to meet the individual needs of patients. Acts as a role model and mentor professionally and clinically for the implementation of the organization’s Mission and Core Value statements.
Location: Lowell, MA
Hours: Weekends (Friday-Monday) 32 Hours
Friday (4 Hours)
Saturday and Sunday (12 Hour Shifts)
Monday (4 Hours)
Job Description
Minimum Qualifications:
1.Current licensure as a Registered Nurse or Physical Therapist.
2. Massachusetts RN Licensure OR Physical Therapy (PT) Licensure.
3.Three (3) years of home health or hospice experience.
4.Current Basic Life Support (BLS) Certification
Preferred Qualifications:
1. Bachelor’s prepared level preferred-Registered Nurse BSN preferred, or Physical Therapist with two (2) years’ experience in community health/home health
2. Prior Supervisory experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
- Provides leadership, dependable clinical guidance, and support to weekend clinical and administrative staff.
- Provides the direct management of the Weekend clinical staff, schedulers, intake supervisor and Weekend Clinical coordinators. Provides supervision to clinical staff rotating to the weekend assignments.
- Assumes AOC coverage after hours Saturday and Sunday.
- Oversees the weekend scheduling, makes adjustments as necessary to maximize resources
- Provides direct clinical supervision, performance evaluations. Evaluates and ensures that competency requirements are met for all staff.
- Performs in home supervisory visits with assigned team members at least annually.
- Collaborates with HR in aspects of personnel management such as interviewing, hiring, and disciplinary action.
- Communicates regularly with supervisors and staff and communicates with all departments regarding pre and post weekend follow-up.
- Promotes efficient utilization of resources to achieve desired clinical outcomes and within episode reimbursement.
- Provide effective guidance to professional staff regarding: justification for appropriate home health and hospice service utilization in terms of frequency, duration, and type of service; rationale for clinical interventions based on patient condition, family, and community resources and the POC.
- Conducts individual caseload reviews, at the SOC and ongoing, and team meetings on a regularly scheduled basis according to the agency’s standards. Case conferences with staff as needed to meet the needs of challenging clients.
- Takes a proactive approach in identifying high utilization and problem prone cases; takes appropriate action.
- Accessible for staff consultation and problem solving. Handle clinical emergencies, complex problem solving.
- Ensures appropriate levels of clinical coverage based on census, multidisciplinary skill mix, geographic distribution, and patient care requirements.
- Participates in administrative On Call managerial coverage for weekends and holidays coverage as assigned. Arranges for managerial coverage when off.
- Researches and follows through with customer and employee complaints in a timely fashion. Follow through with employee complaints.
- Enhances professional growth through attendance at in-services, conferences, and professional organizations
- Evaluate staff understanding of documentation and compliance with regulations (Medicaid, Medicare, DPH, OSHA, JCAHO, State and Federal) with QA input.
- Reviews all payroll and ensures timely documentation within agency guidelines
- Demonstrates a knowledge and understanding of what to report to the supervisor or Director of Quality Improvement when concerns of corporate compliance arise.
- Ensures compliance within guidelines set forth by regulatory agencies (JCAHO, DPH, ERISA etc.) and demonstrates compliance with Tufts Medicine Care at Home policies and procedures.
- Practices confidentiality principles set by the agency and federal HIPAA guidelines.
- Participates in all mandatory in-services.
What We Offer:
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range: