Clinical Manager - Springfield Heart House

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Clinical Manager – Mitchell-Thomas Center

Job Summary:

The Clinical Manager collaborates with the Practice Manager to provide clinical and administrative oversight, as well as direction, for the day-to-day operations of the practice. The Clinical Manager models and develops a patient-focused culture with an emphasis on safety and satisfaction. In addition, the Clinical Manager fulfills responsibilities and expectations by coaching, developing, and empowering staff.

Essential Functions: 

• Manages day-to-day supervision of the clinical delivery of services 
• Plan, implement and administer programs and services, including, personnel administration, training, and coordination of the practice staff
• Ensures appropriate onboarding and training of new and current clinical staff
• Provides direct input regarding associate performance evaluations, delivers feedback and coaches staff on workflow improvement/efficiency
• Must possess the ability to troubleshoot and resolve problems promptly 
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Must possess one of the following:
  • Active state Licensed Practical Nurse (LPN) licensure with medication and IV privileges
  • Active state Registered Nurse (RN) licensure
• Basic Life Support (BLS) – American Heart Association (preferred upon hire, required within 90 days of hire)

Experience:

• Two years of practical nursing or medical assisting experience within a healthcare setting, preferably within a physician practice (required)
• Electronic Medical Record (EMR) experience (required)

Skills & Abilities:

• Demonstrates leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, and decision making
• Possesses extensive knowledge of clinical practice or function and a thorough understanding of the organization and work environment

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. 

What we offer
•    Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
•    Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
•    Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
•    Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
 

Department:

MH Springfield Heart House

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.