Memorial Hermann

Clinical Coordinator – Operating Room

MH Rockets Orthopedic Hospital MHROH Full time

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Full Time Day position. No call/No Weekends/No Holidays

About Us:
The Memorial Hermann | Rockets Orthopedic Hospital brings Memorial Hermann’s exemplary standards for patient safety, quality and excellence to a facility that is focused solely on orthopedic and spine care. Rockets Orthopedic Hospital is dedicated to the highest quality service with easy access and optimum outcomes for patients across Greater Houston undergoing orthopedic and spine surgery.

From affiliated physicians to support personnel, the staff at Rockets Orthopedic Hospital is specially trained and dedicated to helping patients undergo procedures that restore or improve functionality and allow them to return to an active lifestyle. The convenient central location and small size make it ideal for outpatient surgery and services such as knee, shoulder and hip pain treatments as well as rehabilitation.

*Advanced Total Hip and Knee Replacement Certification
Rockets Orthopedic Hospital has earned The Joint Commission’s Gold Seal of Approval for Advanced Certification for Total Hip and Knee Replacement with zero deficiencies. It is the first hospital in Houston to earn this advanced certification, which is given to Joint Commission-accredited hospitals, critical access hospitals and ambulatory surgery centers seeking to elevate the quality, consistency and safety of their services and patient care.

The Joint Commission’s Gold Seal of Approval for Advanced Certification for Total Hip and Knee Replacement was established in 2016 and is awarded for a two-year period. The advanced certification was developed in response to the growing number of patients undergoing total hip or total knee replacement surgery, as well as the increased focus on clinical evidence-based patient care as it relates to pain management, quality of life issues, functional limitation in mobility and the return to normal daily activities.

*Initial Certification for Spine Surgery
Rockets Orthopedic Hospital has earned The Joint Commission’s Gold Seal of Approval for Initial Certification for Spine Surgery. It is the first hospital in Houston to earn this initial certification, which is awarded to Joint Commission-accredited hospitals, critical access hospitals and ambulatory surgery centers seeking to elevate the quality, consistency and safety of their services, and patient care.

The Joint Commission’s Gold Seal of Approval for Initial Certification for Spine Surgery is awarded for a 2-year period. Earning this certification is a step forward in pursuing a Center of Excellence for our continuum of care, quality, safety and performance.

*Blue Distinction Center+ for Spine Surgery
Blue Distinction Centers+ are recognized for their expertise and cost-efficiency in delivering specialty care. The goal of the program is to help consumers find both quality and value for their specialty care needs, while encouraging health care professionals to improve the overall quality and delivery of health care nationwide, and providing a credible foundation for local Blue Cross and/or Blue Shield Plans (Blue Plans) to design benefits tailored to meet employers’ quality and cost objectives.

About the Position:
Responsible for serving as a clinical expert in the delivery and management of comprehensive patient care, utilizing research and evidence-based practice as necessary; for expertly caring for patients from multiple services/specialties, and for more complex diagnosis.

Job Description

Minimum Qualifications

Education:  Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred

Licenses/Certifications:

  • Current State of Texas license or temporary/compact license to practice professional nursing

  • Certified in Basic Life Support

  • Additional certifications may be required based on discipline and/or nursing unit requirements

Experience / Knowledge / Skills:

  • 10 years nursing experience in area of specialty

Principal Accountabilities

  • Plans, coordinates, and directs all activities between the interdisciplinary team to direct and facilitate departmental throughput in order to attain positive outcomes; coordinates with ancillary departments such as lab, radiology, registration, and bed board to ensure proper turn-around times.

  • Makes daily assignments for all personnel according to the applicable skills inventory and the age and needs of the patient/population served; identifies and utilizes available resources to resolve problems; coordinates and collaborates with other clinical coordinators ensuring departmental staffing coverage.

  • Acts as a liaison, to departmental staff, medical personnel, patients and family members; assist in any patient care concerns, issues and complaints; conducts daily leadership rounding on assigned unit.

  • Utilizes critical thinking and sound clinical judgment and works autonomously to solve problems; escalates issues or notifies nursing leader/supervisor of significant occurrences, intervention, or delays, as appropriate.

  • Facilitates resolution to patient problems and concerns, ensuring appropriate service recovery.

  • Acts as a mentor/coach to assigned staff and provides input into the annual performance review of those staff members.

  • Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.

  • Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.