The Inpatient Care Management Clinical Coordinator is responsible for planning and coordinating daily clinical operations and guiding the inpatient care management staff for a hospital or a region (up to 3 campuses). Facilitates communication between the interdisciplinary team and inpatient care managers. Functions as a professional role model, staff resource, and campus liaison to promote adherence to care management policies and procedures. Works collaboratively with the Regional Director of Inpatient Care Management to promote effective discharge planning and care coordination.
JOB DUTIES AND RESPONSIBILITIES:
Supports Regional Director in maintaining and supervising daily unit operations, care management rounds, training and competency.
Actively works with the regional director to monitor and improve metrics specific to the care management team, such as LOS and readmissions.
Acts as a liaison between interdisciplinary team to facilitate the discharge planning process.
Monitors daily staffing for assigned campus or campuses, assuring adequate coverage and adjusting caseloads as necessary.
Assists with staff education activities (i.e. orientation, competency, skill reviews, mandatory in servicing), and staff auditing activities.
Provides input to Director regarding staff performance.
Takes active role in performance improvement initiatives for care management processes.
Maintains responsibility for own professional development through active participation in in- services and/or continuing education programs.
Participates in identifying care management team needs and supports team goals and objectives that contribute to the growth of the care management program.
Provides timely escalation of issues to Regional Director.
Assists with maintenance of departmental records for administrative and regulatory issues.
Carries active caseload assignment based on campus and needs of care management team.
Other related duties as assigned
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to 2 hours per day – 1 hour at a time. Standing for up to 8 hours per day – 2 hours at a time. Walking up to 6 hours per day – 30 minutes at a time. Consistently lift, carry and push objects up to 10 lbs. Frequently stoop, bend, crouch or climb. Perceive attributes of an object through touch. Frequently finger and handle objects. Occasional firmly grasp, twist, turn objective with hands and fingers. Hearing as it relates to normal conversation, and high and low frequencies. Seeing at it relates to general, near, far, color, and peripheral vision, depth perception, and visual monotony (e.g. computer screen).
EDUCATION:
Must meet one of the following qualifications:
Registered Nurse with current license to practice in the state of Pennsylvania or New Jersey (depending on work location). Bachelor's Degree in Nursing preferred, ACMA Certification preferred.
OR
Master’s Degree in Social Work (MSW) required if working in Pennsylvania. Current license to practice social work (LSW or LCSW) required if working in New Jersey. If applicant does not hold a current NJ SW license, must sit for licensure exam within one 1 year from date of hire.
If St. Luke’s acquires a campus by acquisition and grandfathers current case managers without either of the above degrees, an exception may be made on a case by case basis
TRAINING AND EXPERIENCE:
Three to five years’ experience in acute care case management including inpatient discharge planning and complex care coordination.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!