Clinical Care Coordinator III

Department:

Trager Institute

Location:

Health Sciences Center

Time Type:

Full time

Worker Type:

Regular

Job Req ID:

R108110

Minimum Requirements:

Associate's Degree in a related field and two (2) years of related experience or an equivalent combination of education and experience. Grade 3 (Hourly)

Position Description:

The UofL Trager Institute Optimal Aging Clinic is seeking a compassionate and experienced Care Navigator to join our multidisciplinary Primary Care and Behavioral Health team as a Clinical Care Coordinator III.

This role’s focus is multi-faceted:

• Provide support in coordination with the interdisciplinary team  to help establish strong workflows that focus on increasing conversations with patients 50+ about their brain health and dementia prevention.

• Support the prioritization of Medicare Annual Wellness Visits at the Optimal Aging Clinic. Develop protocols with the team to implement brain health focused care plans that support patients in addressing their individual needs.

The ideal candidate will have a strong background in a healthcare, social work or community health work setting, or geriatric care, with a focus on patient advocacy.  This position will serve as a key liaison between the patient, caregivers, healthcare providers, and community services.

Key Responsibilities:

• Coordinate the development of workflows with the interdisciplinary team to implement new wellness initiatives.

• Conduct assessments and help develop personalized care plans in collaboration other OAC programs.

• Obtain KPI reports from Practice Manager and provide updates for the social work staff and leadership for tracking purposes.

• Assist with facilitating access to supportive services, such as community programs, home care, and financial/legal resources.

• Support communication and care coordination between primary care providers, specialists, mental health professionals, and community partners.

• Maintain accurate, up-to-date documentation in the electronic medical record (EMR).

• Participate in multidisciplinary team meetings and contribute to quality improvement initiatives.

Preferred Qualifications:

• Professional degree or certification as a medical or social services professional. Ex: MMA, RN, CCHW, MSSW, CSW.

• Minimum 1-2 years of experience in healthcare navigation, medical social work, or behavioral health. 

• Work in geriatric and dementia related care.

• Experience working with older adults with cognitive impairment and their caregivers.

Skills & Competencies:

• Understanding of cognitive impairment and previous training on risk factors impacting patients’ likelihood of developing dementia.

• Understanding of social determinants of health and previous training on their impact on a person’s overall health outcomes.

• Strong interpersonal and communication skills, with a patient- and family-centered approach to communication and care.

• Ability to work effectively in a team-based clinical environment.

• Knowledge of local, state, and federal resources for aging, dementia care and behavioral health.

• Cultural competency and sensitivity to diverse populations.

Why Join Us:

At The UofL Trager Institute Optimal Aging Clinic we are dedicated to delivering compassionate, high-quality care to our aging population. As a social work lead, you'll play a crucial role in improving quality of life and empowering our team and our patients through one of the most challenging journeys in healthcare. Join our team and make a meaningful difference every day.

Target Compensation Maximum:

$28.55

Target Compensation Minimum:

$19.03

Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.

Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.