The Client Success Specialist will work with clients and internal stakeholders to maximize client retention and profitability through consistent delivery of licensing & subscription-related client success motions. The Client Success Specialist will also work with the operations, finance and managed services teams to establish best operational practices that ensure scalability as the licensing and subscription business expands. This role serves as a strategic partner to customers, NRI Alliance Partners, and internal sales and delivery teams, ensuring strong retention, increased consumption, and expansion of our partners’ solutions.