We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.
Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.
Job Responsibilities
• Product shipment and return management
• Response to online & offline customer inquiries (delivery tracking/customer email inquiries, real•time messenger response, phone response)
• Inventory management
Requirements
• Those interested in the service industry
• A person who enjoys dealing with customers
• More than 1 year of Excel practical experience (Proficient in using functions such as VLOOK UP, SUMIFS, etc.)
• Bright, positive and responsible team player
• Meticulousness required
Preferred:
• Those with experience running an online shopping mall are preferred.
• Those with e•commerce CS experience preferred
• Retail industry experience such as fashion/cosmetics/jewelry preferred
Customer Service Administrator - E-Commerce (KR)
직무 설명
• 상품 출고, 반품 관리
• 온라인 & 오프라인 고객 문의 대응 (배송추적/고객 이메일 문의, 실시간 메신저 답변, 전화응대)
• 재고 관리
지원 자격
• 서비스업에 관심이 있으신 분
• 고객을 대하는 일에 대해 즐거움을 느끼시는 분
• 엑셀 실무 경험 1년이상 (VLOOK UP, SUMIFS 등 함수 능숙하게 사용 가능하신 분)
• 밝고 긍정적이며 책임감 있는 팀 플레이어
• 꼼꼼함 필수
우대사항
• 온라인 쇼핑몰 운영 경험이 있으신 분 우대
• 이커머스 CS 경험이 있으신 분 우대
• 패션/화장품/쥬얼리와 같은 리테일 업계 경력자 우대
Client Success Associate (TW)
Requirements
• 具有兩年客服相關經驗在零售品牌或電商市場
• 有良好溝通及簡報能力，能愉快的與客戶交流，建立信任關係，能迅速洞察客人需求從而提供精準的服務
• 有耐心負責任、效率高、做事重視細節、抗壓性足夠、具高度執行力並能獨立作業
• 談吐大方、儀態端正、注意禮節和重視人際關係
• 具良好的中英口語與文字表達能力者優先考慮 e
Notify us about your interest in potential future opportunities by clicking Get Started below. Alternatively, you can create an account by clicking Sign In at the top of the page, allowing you to set up email alerts for new job postings that align with your preferences.