Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.
Marsh Turkey is seeking candidates for Client Relationship Management – Manager (Mercer Marsh Benefits) to join our EH&B / Business Development team based in the Istanbul office!
What is in it for you?
Great team environment with energetic and supportive colleagues
Work-life balance
Professional environment where your career path is supported and really matters in our global organization
We will count on you to:
Prospecting, finding prospects that can be client and building relationship with them
Designing health / life / personal accident insurance plan RFPs for corporations according to their needs and earlier insurance experiences
Searching insurance market for proposals according to the designed insurance plan alternatives invite insurance companies for tender
Managing the tender, negotiating with the insurance companies in order to get the best premium for the client withot compromising from the desired terms, conditions and the gained rights.
In the end of bidding period presenting the proposals in comparison tables to the client.
Setting good and sustainable relationships with clients and insurance companies by providing the best and fair service for both sides.
Arranging client meetings in order to keep track of customer satisfaction and discuss issues about the management of the insurance plan
Preparing and presenting ‘claims experienced’, 'claim statistics' and ‘current insured employees’ reports
Being the contact person between client and insurance companies.
Playing the organizer and planner role in solving problems that client experiences
What you need to have:
University degree from a reputable university, preferably in Business Administration, Economics or Engineering
8+ years’ experience in account management or sales in insurance sector
Fluent in both written and spoken English
Ability to work effectively as a part of a team
Advanced communication, presentation and training skills
Energetic, self-motivated and result-oriented
Proficiency with MS Office applications
We will rely on you to:
Client Relations & Benefits Expertise:
Manage relationships with both existing and new MMB clients, formulating regional benefits strategies.
Foster strong client relationships, comprehending their business and employee benefits philosophy.
Manage the renewal of insured benefits programs and aid in communication to employees.
Market Insight & Relationship Building:
Gain a deep understanding of insurers' service propositions and capabilities to provide well-informed recommendations to MMB clients.
Engage in discussions with underwriters regarding claims and funding for MMB clients.
Participate in negotiations on insurer service level agreements for individual MMB clients.
Portfolio Growth & Business Development:
Identify prospects through individual relationships, research, and referrals.
Explore opportunities for expanding within existing clients.
Collaborate with other organizational practices to facilitate cross-selling opportunities.
Process Compliance & Financial Targets:
Adhere to internal servicing guidelines to ensure excellent customer service.
Ensure the accuracy of policy contracts and client documentation.
Maintain compliance with policies and regulatory requirements.
Achieve individual retention and new business targets.
Record and report revenues on a monthly basis.
What makes you stand out
Great communicator, collaborator, influencer.
Continuous improvement approach
Think outside of the box and a can-do attitude
Clear and concise oral and written communication skills
Strong numerical skills
Excellent organizational interpersonal skills – able to prioritize work and meet deadlines
Comfortable and experience working with technology (solutions)
Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel