Client Insights & Analytics Manager, AS

Job Title: Client Insights & Analytics Manager, AS

Location: Mumbai, India

Role Description

• The Client and Market Insights Associate is part of a data science team, responsible for transforming internal and external data into actionable insights that support strategic decision-making.
• The role focuses on the continuous review of Institutional Cash Management’s client, market, and commercial data to derive key performance indicators (KPIs), dashboards, forecasts, and forward-looking insights that inform business strategy, client engagement, and growth initiatives.
• This position works closely with senior stakeholders across Sales, Product, Strategy, and Finance to provide fact-based insights into client behaviour, market trends, and performance drivers.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Regularly review and analyse cross-border payments data, including volumes, values, revenues, margins, corridors and currencies – to derive KPIs, forecasts and key action items
• Perform scenario and sensitivity analyses reflecting macroeconomic data, FX, Liquidity, regulatory, and cross-border payment developments
• Identify market trends, competitor analysis, DB’s market share analysis etc. using external and internal data, payment usage, corridor growth, pricing data etc.
• Conduct client segmentation analysis, pricing analysis, benchmarking, corridor profitability, client wallet share analysis etc.
• Design and deliver dashboards to support sales, business planning, and strategic initiatives with data-driven projections

Your skills and experience

• Bachelor’s degree in Data Science, Business, Statistics, or a related field
• 1+ years prior experience in working with large datasets, analytics, forecasting, business intelligence, market insights, or a similar role preferred
• Advanced proficiency in Excel and some knowledge of BI and visualization tools preferred (e.g., Power BI, Tableau, or similar)
• Working knowledge of databases, SQL, or data extraction tools is an advantage
• Strong analytical and problem-solving skills with a business-oriented mindset

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.