Lightedge

Client Experience Operations Manager

Austin, Texas / Des Moines, Iowa / Kansas City, Missouri / Omaha, Nebraska / Phoenix, Arizona / Nort Full Time
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.
If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Client Experience Operations Manager drives operational efficiencies that improve productivity and supports the broader customer lifecycle by enabling the Client Experience Manager (CX) team with processes, tools, and insights that improve client retention, renewal readiness, and expansion opportunities. By aligning sales, client experience, product, and operations teams, this role helps ensure a seamless transition from sales engagement to long-term client success.