Client Education Specialist

Sirona Medical is seeking a Client Education Specialist to design and develop the learning experiences that power client success. Reporting to the Director, Client and Internal Enablement, you’ll be responsible for creating engaging, scalable educational content that helps clinicians, administrators, and operational teams master Sirona’s platform.

This role blends instructional design expertise with a deep understanding of healthcare workflows to deliver best-in-class client learning experiences. You’ll also serve as the initial steward of Sirona’s learning management system (LMS), shaping our education infrastructure for long-term growth.

At Sirona Medical, you’ll help shape the educational foundation that empowers healthcare professionals to use cutting-edge AI technology to deliver better patient care. You’ll have the opportunity to create impactful learning experiences that define how clients engage with our platform.

We offer competitive compensation, generous equity, and a remote-first culture built on trust, creativity, and innovation.

Key Responsibilities:

Instructional Design & Content Development

• Partner with subject matter experts (SMEs) and cross-functional stakeholders to design learning experiences that make complex workflows intuitive
• Develop multimedia content — including eLearning modules, videos, job aids, and quickstart guides — optimized for adult learners
• Maintain a consistent voice and design style across all client education materials

LMS & Program Management

• Administer and organize content within the LMS
• Build scalable course structures, track participation metrics, and ensure an exceptional learner experience

Innovation & Continuous Improvement

• Create unique, out-of-the-box education approaches that resonate within the healthcare SaaS landscape
• Leverage learner analytics and feedback to iterate on content and improve outcomes

Collaboration & Partnership

• Work closely with the Client Enablement Manager to ensure training delivery aligns with education design
• Collaborate with Product, Customer Success, and Support teams to ensure all materials reflect current functionality and best practices

Key Requirements:

• 4–7+ years of experience in instructional design, learning content development, or customer education in SaaS or healthcare technology
• Strong grasp of adult learning theory and instructional design best practices
• Proven experience creating multimedia training materials using tools such as Articulate, Rise, Captivate, or Camtasia
• Excellent writing, visual communication, and project management skills
• Ability to collaborate effectively across technical and clinical teams

Preferred

• Experience designing client education programs for healthcare or regulated industries
• Familiarity with radiology workflows or clinical environments
• Experience managing or implementing an LMS
• Comfort experimenting with new learning formats, such as microlearning or simulation-based training

The annual US base salary range for this full-time position is $80,000 - $100,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.