Ministry Brands is looking for a Client Account Executive to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
As a part of Ministry Brands, we are a fast growing, globally recognized background screening company accredited by the Professional Background Screening Association (PBSA) with locations in Tulsa, Oklahoma and Tampa, Florida. Our mission is to be the trusted voice in background screening by providing a unique experience that conveys our visionary leadership, passion for service and commitment to excellence. Come be a part of a rapidly expanding organization that fosters employee engagement, as well as personal and professional growth!
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida.
What You'll Do:
As a Client Account Executive, you will play a vital role in our organization by selling back into Shield Screening and related brands’ customer base, promoting, and adding new solutions to their existing stack of tools by building strong relationships with existing clients within the Employment space. Additionally, you will help guide our current efforts to help drive customer retention and upselling wins. Stepping into this role you will be empowered to cultivate the identity and culture of Shield Screening, while becoming a key leader within our Employment division.
Key Responsibilities:
Building and maintaining strong relationships within Shield Screening’s base of existing clients to drive revenue growth and client retention
Effectively communicating the value and benefits of our comprehensive portfolio of solutions, with a focus on cross-selling additional products, migrations, and managing the entire sales cycle
Prospecting and qualifying new opportunities, ensuring they align with our product offerings
Managing the end-to-end upselling process, from identifying new opportunities to closing deals and ensuring customer satisfaction
Presenting and selling new products to existing clients, effectively demonstrating the value and benefits of our solutions
Negotiating pricing and contract terms and conditions for upsells
Understanding and anticipating customer requirements, addressing client concerns, and providing exceptional customer service
Expanding market awareness of our products and industry expertise by effectively communicating the features and benefits of our offerings
Maintaining accurate prospect and sales information and cadences in Salesforce and Salesloft
Developing and maintaining product knowledge to become an industry expert
Working with the Director of Client Success and Relationship Managers to build a Client Advisory Board (CAB) and other new, innovative Client-centric programs
Who You Are:
We are looking for competitive, driven, and decisive individuals passionate about corporate background screening, drug testing and other employment services and their delivery to corporations and small businesses. Ideal candidates should possess the following attributes:
Passion for learning new things.
Strong integrity and commitment to servant leadership.
A love for winning that is intrinsically motivated (i.e. you can’t help it!).
Tendency to challenge the people around you constructively, professionally, and joyfully.
Skills in fast client research using available tools (I’m able to find things that no one else can quickly).
Ability (and teachability) to learn from mistakes quickly.
Enthusiasm for having fun and making a difference.
A knack for the “figure it out” moment when friends, family, colleagues give you interesting problems to solve.
Gifting to discern the Forest for the Trees (i.e. you can analyze the details while staying “big picture”).
A balance of “Farmer” capabilities and skills with a “Hunter” mentality
Other required and preferred qualifications:
Bachelor’s degree or equivalent combination of education and experience.
2+ years of experience in SaaS sales within a business-to-business environment or related fields.
Professional self-presentation experience (e.g., presenting in meetings, performing in front of people, running software demos, managing customer-facing communication).
Experience with “cold-calling” or phone-based prospect outreach is preferred.
Experience working quickly and making rapid yet high-quality decisions.
Demonstrated ability to establish priorities and exceed sales targets.
Competent in listening and learning from diverse people and building relationships on the fly.
Experience in finding the “Win-Win” in any situation (i.e. negotiation).
Excellent time management and organizational skills.
Ability to work under pressure and meet deadlines while maintaining composure.
Physical Considerations:
Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone
Travel Considerations:
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.