Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
54,900 - 67,100Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
5%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
We are looking for a Fraud Triage Specialist to join our team!
As a Fraud Triage Specialist for our Investigative Services Unit, you will be responsible for qualifying investigative tips/leads within our Claims department.
This opportunity can be based in any of the following office locations: Dartmouth, Nova Scotia/Dieppe, New Brunswick/St John's, Newfoundland.
What you'll do here:
Identify fraud indicators in insurance claims by collecting and analyzing information to determine if further investigation is required for assignment to our Inside Investigation Team.
Utilize fraud analytic tools to review leads and determine viability of information
Participate and/or manage project work, by working with members of the Investigative Services and other Claims departments to deliver on project goals
Communicate in a timely and respectful manner with stakeholders (internal and external) when making decisions and/or providing feedback on leads, tips, and projects
Consult with internal and external stakeholders to improve fraud identification strategies, financial tracking, and support business initiatives
Innovate investigative strategy and support artificial intelligence initiatives for claims (all lines of business)
What you bring to the table:
A minimum of 2 years claims experience in either auto, accident benefits, property, or casualty
Knowledge of provincial legislation governing auto insurance
Strong analytical and decision-making skills
Strong communication and time management skills
Excellent written and verbal communication skills
A friendly and can-do attitude
University degree or college diploma and/or equivalent business experience
Completed, or are working toward, Chartered Insurance Professional (CIP) designation
Strong data analysis skills, creative thinking skills
Ability to identify fraud indicators and innovate investigation strategy
Familiarity with Artificial Intelligence initiatives and practical applications
Additional claims experience (in a different line of business: auto, property, accident benefits, casualty)
Additional investigation experience in the insurance and/or financial industry
Bilingualism in English and French is a asset
No Canadian work experience required however must be eligible to work in Canada.
#LI-HYBRID
Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.