Responsibilities
Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Ability to draft basic coverage position letters and identify suspicious losses.
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Sets reserves within authority or makes recommendations concerning reserve changes to manager
Negotiates and settles claims within authority.
Prepares reports by collecting and summarizing information
Participates in special projects or assists other team members as requested
Represents Markel in out of town mediations, settlement conferences, industry conferences or meetings.
Provides excellent and professional customer service to insureds while maintaining a high level of production.
Education
Associate degree or bachelor’s degree or equivalent work experience
Advanced degree, or focused technical degree a plus
Work Experience
Minimum of two years of claims handling experience or equivalent combination of education and experience
Knowledge of insurance industry or claims handling preferred.
Skill Sets
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement