RSM

CIO Advisory Senior Associate

Toronto Full time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

RSM’s Management Consulting CIO Advisory practice provides strategy and advisory services to help clients improve the overall effectiveness of their Technology & Digital functions.

We are seeking a CIO Advisory Senior Associate to join our team! In this role, you will support client engagements across a range of industries while gaining hands‑on experience working directly with client stakeholders and senior members of the engagement team. You will contribute significantly to project delivery, support assessments, and help develop insights and recommendations, all within a collaborative and development‑focused team environment.

Responsibilities

  • Support clients in their digital transformation initiatives, including digital strategy development, assessments, and roadmap activities
  • Assist with evaluating IT organizations, processes, and capabilities to identify opportunities for optimization
  • Conduct technology and process assessments, gather data, and analyze findings to support project deliverables
  • Document business processes, requirements, pain points, and improvement opportunities
  • Support the creation of client-ready materials such as reports, presentations, and recommendations
  • Collaborate closely with engagement managers, directors, and client stakeholders to execute project tasks
  • Facilitate meetings and workshops to capture requirements and insights
  • Perform user acceptance testing and support technology implementation activities
  • Contribute to the development of target operating models and process improvement recommendations
  • Assist with research on emerging technologies, industry trends, and best practices
  • Continuously learn and build familiarity with RSM’s service offerings to enhance client value
  • Participate in project planning activities and help track progress against milestones
  • Maintain well-organized documentation and strong communication across cross-functional teams

Basic Qualifications

  • 3–5+ years of experience in technology consulting, digital transformation, process analysis, IT operations, or related fields
  • Working knowledge of ERP, CRM, CPM, or other enterprise platforms
  • Exposure to technology implementations, SaaS/cloud migrations, or digital enablement initiatives
  • Understanding of IT application lifecycle concepts and general IT controls
  • Experience supporting technology/process assessments or operating model discussions
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent communication and documentation capabilities
  • Strong organization, time management, and ability to manage multiple workstreams in a fast-paced environment
  • Proficiency with Microsoft Project, Visio, PowerPoint, Word; basic familiarity with databases such as SQL or Access is a plus
  • Bachelor’s degree in a related field
  • Ability and willingness to travel up to 50% throughout North America
  • Strong work ethic and ability to collaborate effectively with team members and client personnel at various levels

Preferred Qualifications

  • Certifications such as ITIL, COBIT, or other relevant credentials
  • Exposure to private equity or M&A environments
  • Experience working in industries such as Industrials, Government, Business & Professional Services, Real Estate, TMT, Consumer Products, or Life Sciences
  • Familiarity with enterprise architecture concepts

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $82,500 - $132,000

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.