Department of the Army

Child Youth and School (CYS) Services Program Manager, NF-05

Fort Sam Houston, Texas Full time

Child Youth and School (CYS) Services Program Manager, NF-05

Department: Department of the Army

Location(s): Fort Sam Houston, Texas

Salary Range: $124000 - $149000 Per Year

Job Summary: It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

Major Duties:

  • Serves as a Program Manager, first line supervisor, and recognized subject matter expert for IMCOM G9, Child, Youth and School Services Division, within Community-Based Programs, Parent and Outreach, or Schools Programs. Works under the general supervision of the Schools, Community and Outreach Branch Chief. Plans and assigns work to subordinates, sets priorities, and establishes schedules for work completion. Evaluates overall performance of assigned employees and provides appropriate recognition. Ensures assigned CVS Services Program conforms to all applicable DoD and Army policy, IMCOM G9 standards, Congressional legislation, public law, and with the most current applicable industry standards. Oversees and monitors implementation of policies, plans, standards, and procedures for assigned CVS Services program and develops guidance for CVS Services programs Army-wide. Develops content for operational materials and tools (i.e., inspection manuals, field operational handbooks, checklists, and training) for Army-wide implementation. Communicates program's strategic key messages through written and visual mediums such as information and staff papers, slides, reports, flyers and brochures. Analyzes and evaluates data to determine trends and identifies strategies for program evaluation, and improvement. Serves as the principal advisor to the Branch Chief on program initiatives to sustain and improve the CVS Services benchmarks of Quality, Affordability, Availability and Accountability. Functions as Project Officer for designated CVS Initiatives. When required, represents and speaks for CVS Services Branch or Division Chief. Reviews financial and budget data relating to CVS field performance. May serve as a Contract Officer Representative. Performs related duties as assigned.

Qualifications: RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Successful completion of a Bachelors Degree in a field appropriate to the position (childhood/adolescent development; early childhood, elementary, or secondary education; special education; or other fields closely related to the position to be filled. For a psychology or sociology degree, the coursework must have included 24 semester hours in child/adolescent development or family studies). A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to the position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described above. In addition, candidate must possess: 1. Progressive experience in child and youth fields directly related to the duties to be performed. Documented experience must include at least one year equivalent in complexity and difficulty to the next lower grade/level. 2. Supervisory experience that demonstrates superior managerial skills with the ability to plan and organize work, analyze work, identify problems, identify significant factors, gather pertinent data and instruct staff in implement required solutions. Knowledge of the full range of supervisory duties to assignment of work, performance counseling/rating, coaching and mentoring. 3. Skill in managing multiple and concurrent projects effectively. 4. Ability to evaluate program effectiveness and compliance with benchmark criteria and applicable policies and procedures. 5. Experience in creating and delivering presentations and planning and conducting training for adults. 6. Ability to communicate effectively orally and in writing. Communication skills include superior writing ability in the areas of complex policy implementation, instructions and processes. Superior oral communication skills to meet the briefing and instructional requirements of this position. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Possess the ability to interpret complex policies and statutes. Possess preferred experience of working at a higher headquarters.

How to Apply: You may submit your application package using one of the two methods identified below: 1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # NENAFCC2612949044 The complete application package must be submitted by 11:59 PM Eastern Time on 05/12/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to include in your application. Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12949044 Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site. To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status 2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Application Deadline: 2026-05-12