CHILD DEVELOPMENT PROGRAM CLERK (OA)

CHILD DEVELOPMENT PROGRAM CLERK (OA)

Department: Department of the Air Force

Location(s): Kaiserslautern, Germany

Salary Range: $37937 - $48377 Per Year

Job Summary: Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide technical and clerical support for the smooth operation of the Child Development Program to include customer service, monitoring customer entry, maintaining facility requirements in fire, safety, health and cleanliness, data automation for maintaining files, and assisting management with onsite supervision.

Major Duties:

• May act as on-site supervisor if there are 24 or fewer children present in the facility. Gives on the job training to new clerks. Obtains assistance from the supervisor on problems that may arise, such as backlogs, which cannot be disposed of properly. Estimates and reports on variety of reports and requests. Signs into classroom, if required, to cover ratios. Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents. Composes non-technical correspondence, such as instructions on office procedures, requests for information, and letters of acknowledgement or notification. Provides customer service to patrons. Monitors everyone entering the facility. Greets customers and permits only those persons on official business to remain in the facility. Ensures all visitors sign in and out, receive a visitor's badge and are escorted while in the facility. Establishes, updates, monitors and maintains office records of various types. Maintains, purges and disposes of office records/files in accordance with established regulations and procedures. Assists staff with clerical and procedural requirements and instructions.

Qualifications: In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes performing a full range of standard clerical assignments such as maintaining records, lists, recurring reports and files in accordance with office plan; using various software to create, copy, edit and print a variety of standardized documents and financial reports; program enrollment, ensuring documents are produced timely and in proper format with accuracy; monitoring sign in/out procedures, providing appropriate information and answering questions concerning types and availability of child care programs; accurately computes and collects, records payments, posts accounts and balances records. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college, or university. NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. NOTE: You must submit a copy of your transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of office functions to screen to screen telephone calls and visitors, prepare and review correspondence, and perform other administrative work of the organization. 2. Knowledge of automated and/or physical filing systems and procedures and the subject matter content of the materials being processed. 3. Knowledge of Child Development Programs, Instructions, directives, and local policies and procedures. 4. Ability to operate a cash register, credit card machine and computer. 5. Ability to communicate effectively, both orally and in writing, using tact and courtesy. 6. Skill in typing; a qualified typist is required. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional Conditions of Employment: This position has been identified as having "regular contact with children". IAW Public Law 101-647 Section 231, and Public Law 102-190, Section 1094. A FBI fingerprint and State Criminal History Repository (SCHR) Check will be completed on any person selected for this position.

How to Apply: The complete Application Package must be submitted by 11:59 PM (EST) on 01/05/2026 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12858090 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.

Application Deadline: 2026-01-05