Chief Product and Technology Officer

Chief Product and Technology Officer

Department: Department of Transportation

Location(s): Washington, District of Columbia

Salary Range: $151661 - $228000 Per Year

Job Summary: The Chief Information Officer (CIO) leads the Office of the Chief Information Officer (OCIO) organization and serves as the principal advisor to the Secretary of Transportation and DOT Operating Administrations on matters involving information technology (IT), information assurance - cybersecurity, privacy, and records management; portfolio management; IT infrastructure and operations; IT innovation and emerging technologies; enterprise date management; applications and digital solutions.

Major Duties:

• This position serves within the Office of the Chief Information Officer. The Chief Product and Technology Officer (CPTO) serves as the Digital Factory lead, a key leader reporting to the Deputy Chief Information Officer and acting under the direction of the Department Chief Information Officer, drives the agency's adoption of agile digital practices. This organization works to quickly deliver high-quality digital products and services that not only help the agency achieve its mission but also provide a positive and effective experience for all users, whether internal or external to the agency. In addition, the CPTO: Creates and champions a product vision and roadmap for the digital factory that prioritizes the agency's mission needs and satisfaction of the agency's users, with a clear focus on delivering effective and delightful digital products. Identifies, assesses, and promotes the adoption of new technologies and trends that enable the creation of user-friendly and engaging digital products, providing clear roadmaps to deliver solutions that improve agency operations, the user experience and user satisfaction. Provides strong leadership and oversight for all stages of digital product development and delivery within the digital factory, embedding user-centered design principles and iterative feedback loops into the factory's ways of working. This includes the active implementation and refinement of frameworks like "Design for Delight" or similar methodologies. Promotes modern technologies, encourages teamwork and new ideas, and uses agile methods, alongside user-centered design frameworks, to make deliver digital products and services faster, more efficiently, and ultimately, satisfying customers. Serves as a technology expert, providing clear guidance on choosing technologies, solution architecture, system design, and implementation for digital products and services that inherently prioritize usability, accessibility for users of all abilities, and a positive user experience. Builds and maintains strong working relationships with program offices, mission and business stakeholders, building deep customer empathy and conducting rapid experiments with customers to show them how technology can make their work more effective and efficient.

Qualifications: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1. Demonstrates executive-level leadership in driving large-scale digital modernization and technology integration initiatives across complex organizations. This includes the successful design and deployment of modern cloud-native, SaaS-based, and AI-enabled solutions that enhance mission effectiveness, streamline business operations, and accelerate enterprise delivery. TQ 2. Demonstrates ability to lead enterprise-level modernization of legacy systems and the delivery of scalable, consumer-grade digital products. This encompasses aligning digital investments with business and mission strategy, applying Agile product management, modern engineering practices, robust data management, and iterative solution delivery frameworks. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding – This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency -This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

How to Apply: To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the “Include Personal Information” section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. It is applicant's responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. Human Resources will not modify or change any part of your application. Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages. If you are having difficulty applying online, please contact the DOT Automated Staffing Office during regular business hours, 8:00 a.m. to 4:00 p.m. ET, at Transjobs@dot.gov.

Application Deadline: 2026-03-04