Chemistry Section Coordinator - Laboratory - Full Time - Days

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Fremont Health
Address: 450 East 23rd St. - Fremont, NE

Work Schedule: Monday through Friday 6:00 a.m. to 2:30 p.m. This is a salaried position.

Assumes responsibility for the day-to-day operation of a laboratory section to include: maintaining regulatory compliance, completion and review of procedure manuals, instrument troubleshooting and maintenance, personnel utilization, supervision, training, and procedures. Assists the health care team in providing efficient and quality results in a caring environment.

Responsibilities:

Essential Functions

Service - Creates and maintains an effective working relationship with internal and external customers.

• Consistently conveys that customers are our highest priority.
• Respects customer needs and expectations and lets customers know if their expectations cannot be met.
• Follows standards of behavior in providing customer service and communicating with others.
• Refrains from complaining about (or speaking negatively about) customer behavior or expectations.
• Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same.
• Manages up other team members, departments, and leaders. Achieves these outcomes by ensuring that customer needs and deadlines are realistic and that they are met.
• Publicly recognizes those who deliver excellent customer service.

Handles sensitive or difficult issues with grace and confidence.

• Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved.
• Remains clear-headed and focused and inspires others to do the same.
• Remains objective in the face of strong emotions.
• Can acknowledge strong emotions without being unduly influenced by their intensity.
• Addresses complaints and problems quickly and effectively, keeps all parties informed of the status of any negotiations required, encourages employees to report problems or concerns and negotiates outcomes that are viewed as fair and even-handed.

Quality/Operations - Plans, organizes and oversees the operational activities of specific section(s) of the clinical laboratory.

• Proactively assess the need for process improvement in regard to patient and/or customer outcomes.
• Takes personal responsibility for maintaining and upgrading own knowledge, skills and abilities to ensure that service delivery is safe, efficient and effective.
• Strives to stay abreast of new approaches to their role in healthcare.
• Demonstrates full commitment to quality improvement initiatives by taking an active role, being a positive role model and by encouraging other to be equally committed and accountable.
• Is proactive in calling attention to service delivery deficiencies or opportunities and offers concrete suggestions for improving processes and system that affect quality of care and productivity.
• Possesses sufficient job skills and knowledge to perform the job in a safe and competent manner.
• Demonstrates the essential skills related to the use of all equipment connected to job responsibilities.
• Is able to demonstrate skills and knowledge in day-to-day situations.
• Displays an appropriate level of concern for various safety factors when using equipment.
• Demonstrates the willingness and ability to train or coach others in the technical arena when needed.
• Maintains records that are organized in a fashion that provides thorough documentation, increases efficiency and is understandable to others.
• Records are accurate and up-to-date.
• Submits reports in a timely fashion.
• Identifies the need for new technology, thoroughly assesses features, risks and benefits of alternatives, and matches new technologies to existing organizational skills and practices.
• Tends to identify and apply the steps and approaches needed to implement and integrate new technology in a manner that gains quick acceptance from stakeholders while minimizing disruptions to day-to-day work requirements.

People - Supervise, educate, and motivate laboratory staff engaged in all levels of laboratory testing.

• Performance Management I:
  • Ensures that performance appraisals are fair, objective and timely, as measured by completion on or before the due dates. When rating performance, considers each employees role and experience along with any circumstances that affected performance.
  • Rates on the basis of fair and realistic expectations regarding both results expected and competencies demonstrated.
  • Understands the competencies required by those being assessed and can describe gaps in clear and effective manner.
  • Ensures that feedback is ongoing and that appraisal documentation is submitted for review for review on time.
• Staff Development:
  • Ensure that staff members get a sufficient amount of orientation, training and developmental opportunities to maximize their chances of being successful in their assignments.
  • Views training and development as an investment in employees and uses mentoring, cross-functional assignments, job rotation or other on-the-job learning opportunities to enhance the depth and breadth of skills and experience. Also encourages self development activities.

Stewardship - Ensures & conserves Laboratory resources (equipment, supplies, staff) in order to provide patient results in an efficient, cost effective manner.

• Productivity:
  • Meets or exceeds productivity standards that have been established for his or her organizational level or position. These may include labor productivity, other operational expense and revenue standards. Has successfully combined skills, ability and effort levels to ensure that expectations related to results/output are achieved.
• Resource Management:
  • Gets the most out of facilities, equipment, materials, supplies and resource budgets.
  • Ensures that financial and material resources are used effectively and efficiently and that appropriate steps are taken to minimize theft, damage or equipment breakdown.
  • Ensures that recommended system checks, service and maintenance are performed on time.
  • Works with facilities, purchasing, biomed and other internal departments before seeking external services.
  • Obtains multiple quotes, reviews alternate options and/or negotiates for reduced prices prior to settling on one vendor, piece of equipment, price, etc.
  • Leverages all resources to maximize utility and return on investment (ROI).

Schedule:

Monday through Friday 6:00 a.m. to 2:30 p.m. This is a salaried position.

Job Description:

Job Requirements

Education

• Bachelors of Science Degree in Medical Laboratory Science (MLS), Clinical Laboratory Science (CLS), Medical Technology (MT) or a related field required.

Experience

• Minimum three years of laboratory testing experience required.
• Supervisory experience preferred.

License/Certifications

• Medical Laboratory Scientist (MLS), Clinical Laboratory Scientist (CLS) or Medical Technologist (MT) through the American Society for Clinical Pathology (ASCP) required.

Skills/Knowledge/Abilities

• Skill determining solutions.
• Skill with verbal and written communication.
• Skill using a computer and clinical software.
• Knowledge of medications and treatments used in patient care.
• Ability to follow written and verbal instructions.
• Ability to work in a diverse environment.
• Ability to work as a team.
• Ability to keep patient information confidential.

Physical Requirements

Weight Demands

• Light Work - Exerting up to 20 pounds of force.

Physical Activity

• Sitting in the same location or standing/walking; required to stoop, climb or lift light material or equipment.

Job Hazards

• Occupational Safety and Health Administration (OSHA) Category 1: Tasks that involve exposure to blood, body fluids, tissues, and other potentially infectious materials.

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.