Highland electric fleets

Charger Reliability Engineer

Beverly, MA Full Time
About Us
Highland Electric Fleets’ mission is to make electric fleets accessible and affordable for all, enabling communities to realize the benefits of cleaner, quieter and healthier fleets. Highland is North America’s leading provider of Electrification-as-a-Service (EaaS). Founded in 2019, Highland partners with school districts, municipalities, and fleet operators to make the transition to electric fleets simple and affordable.

Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nation’s largest electric school bus fleets, Highland delivers reliable, cost-effective solutions that support local communities and drive the future of transportation.

Summary:
As a Charger Reliability Engineer, you will play a critical role in ensuring the uptime, reliability, interoperability, and performance of Highland’s charging infrastructure.

You will become a subject matter expert in Highland’s technology stack-spanning charger hardware, charge management platforms, APIs, telemetry systems, connectivity, and our enterprise asset management system.

Your work will directly support operational excellence, rapid issue resolution, and continuous collaboration and improvement across the organization by identifying remote paths to resolution, surfacing and solving systemic charging/platform issues, and driving issues to resolution with our charger and vehicle OEMs.