Become a part of our caring community and help us put health first
The Channel Development Lead will report to the Associate VP, Sales Support You will lead the development and execution of channel strategies and initiatives that drive improved stars outcomes across the enterprise.
You will need significant experience in the healthcare industry, with a proven record of managing high-impact, complex programs that contribute to star ratings performance. You are adept at cross-functional collaboration, program delivery, and executive communication. You must be able to manage multiple priorities in a dynamic healthcare environment.
Role Description:
- Lead the design, implementation, and optimization of channel initiatives that support measurable improvements in stars outcomes, including but not limited to CTM, member engagement, and quality improvement programs.
- Oversee a portfolio of complex, enterprise-level projects, ensuring alignment with organizational objectives and regulatory requirements.
- Partner with cross-functional teams to identify opportunities, implement best practices, and drive operational effectiveness related to stars performance.
- Deliver executive-level presentations and reports, synthesizing program progress, challenges, and recommendations for senior leadership.
- Serve as a subject matter expert in stars, channel development, and program management, offering guidance and mentorship to colleagues and business partners.
- Build and maintain strong relationships with internal and external stakeholders to advance enterprise-wide stars initiatives and ensure sustained improvement.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in business, healthcare administration, or a related field.
- Minimum 5 years of experience in Medicare Stars, with a strong background in managing enterprise programs and initiatives.
- Experience in stars outcomes, including CTM, member engagement, and quality improvement programs.
- Proven ability to lead complex, cross-functional projects in a regulated environment.
- Exceptional communication skills with demonstrated experience preparing and delivering presentations to senior executives.
- In-depth understanding of stars performance metrics, channel development strategies, and program delivery best practices.
Preferred Qualifications
- Master's degree in business, healthcare administration, or related discipline.
- 7+ years of progressive experience in program management, channel development, or similar roles.
- Experience in a large, matrixed healthcare organization.
- Advanced skills with project management tools and analytics platforms.
- Experience driving operational improvements and innovation to support stars outcomes.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 03-12-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.