Change Management Senior Business Analyst

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model 3 days per week in the office / 2 days for a parent of a child up to 4 years old

The Change Management Senior Business Analyst, focused on data analytics, will be responsible for supporting analysis on projects falling under the Change Management discipline. They will help to initiate, organize, and complete data analysis for small, medium, and large sized projects that address business goals and needs. S/he will be responsible for assisting in completing all phases of the project life cycle related to the business analysis role in accordance with SDLC standards and best practices, with a focus on analysis and testing that is data intensive.  They may also assist with production support of Applications managed by CP Change Management, including Business Process Management applications and Customer Relationship Management applications.

They will coordinate with the project team throughout the project lifecycle including planning, scoping, analysis, design, development, testing, and implementation. They will contribute to project meetings, write detailed requirements based on a comprehensive understanding of the data needs, complete required project reporting, maintain project documentation, and support the use of project management tools. They will contribute towards user acceptance test planning and execute user acceptance testing that’s focused on data analysis as needed, using applicable BI tools including Hyperion, Qlik and Excel. Finally, they will help oversee a successful implementation of the projects and product roll outs.

Project Management and Execution

• Work with project participants project scope and oversee project planning related to analysis.
• Contribute towards a plan for the project, including task assignments, timelines, dependencies, and critical paths.
• Work with project participants to prioritize deliverables

• Ensure thorough data analysis and data testing, including user acceptance testing
• Track and organize open items

Data Collection & Documentation

• Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.
• Document Change Requests
• Contribute towards project reporting on project status
• Maintain auditable files centrally associated with project
• Act as the primary point of escalation for all issues related to data analysis and data testing
• Create production check out plans and contribute towards project launch materials
• Execute documentation SDLC documentation

Analysis

• Identify key issues related to data and recommend solutions
• BI tools including Hyperion, Qlik and Excel to perform data analysis and reconciliation
• Analyze tasks to determine appropriate target and actual delivery dates
• Work with subject matter experts to understand requirements which are converted into a written Business Requirements Document and tested via UAT
• Work with technology experts to ensure appropriate design and development of requirements

Communication

• Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients 
• Prepare project status reporting and other project communications for internal and external stakeholders as needed
• Communication professionally and constructively to manage collaboration across project participants

Experience and Education

• BA, 3+ Years experience
• Takes ownership and follow through on tasks; results oriented
• Flexible and able to handle multiple priorities
• Creative thinking, intellectual curiosity
• Problem-solving and sound judgment
• Analytical and problem-solving skills
• Strong organizational and time management skills
• Strong attention to detail
• Excellent verbal and written communication skills with all audiences
• Negotiation and mediation skills.
• Experience using established project management principles and methodologies.

What we offer:

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance.

• Private medical care.

• Life Insurance.

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support.

• Wellbeing Program.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.