Change Management Consultant (Contract)

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay:

$66,671.00 - $113,578

Job Posting Description:

This is an onsite role #LI-Onsite

Contract Duration: Up to 16 Months

Are you a customer centric, enthusiastic, multifaceted individual looking to help the LCBO increase change capability? Reporting to the Director, Organizational Development, you will be instrumental in helping the LCBO to transform, by helping employees and leaders champion, lead and support change. Your role will provide hands-on support for divisional and organizational changes such as transforming business processes, policies, technologies and culture. You will lead change initiatives through envisioning, planning, and delivering training, and change management consulting to engage stakeholders and drive user adoption.

If you enjoy supporting change and organization transformation, then this opportunity is for you!

About the Role

• Apply a structured change management process and tools to support adoption and sustainment of changes.
• Coach leaders and project managers on organizational change management, and the use of established tools to support their changes
• Develop and execute change management programs in the context of assigned projects.
• Conduct stakeholder and impact analyses, assess risks, determine appropriate change support and mitigating actions.
• Partner with Corporate Communications, Human Resources (Business Partners, Talent Management, Learning & Development and others), Sponsors, Stakeholders and Project teams to develop and execute coordinated change management and communications plans.
• Proactively identify and address issues and risks; develop appropriate interventions.
• Create all change management deliverables and partner with the business to deliver results throughout the project/initiative lifecycle.
• Facilitate working sessions as needed to support the completion of deliverables for assigned projects. 
• Create and facilitate training to continue to build the LCBO’s organizational change management competency to support transformation and business goals.
• Support the continual improvement of the LCBO’s change management methodology and tools.

About You

• Post-secondary education in Psychology, Communication, Business or a related field of study or combination of education and experience.
• 5+ years of change management experience leading and supporting change initiatives.
• 3+ years of consulting and project management experience at an organizational level (e.g., building change management plans and deliverables).
• A proven understanding of fundamental Change Management methods and deliverables achieve through a Change Management Certification or equivalent working experience.
• Strong interpersonal and organizational skills, energetic and professional demeanor, and very client oriented.
• Ability to develop and execute change management programs for large scale change efforts and persuasively present and influence executive management.
• Establish and maintain positive relationships and represent the business in change planning.
• Demonstrated problem solving and root cause identification.
• Adaptable, resilient and able to work in ambiguous/changing environments.
• Able to partner with vendors when required, to co-create change tools, training and assigned project change plans.
• Proven experience in the design/development of adult learning development.

We offer a comprehensive suite of benefits including:

• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.

Work Hours:

36.25

Union / Non-Union:

Non-Union

Job Posting End Date:

May 7, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.