Thomson Reuters is seeking a dynamic, strategic Change Management Communications Lead to elevate how we communicate the value, progress, and impact of our technology transformation to executive stakeholders. In this role, you will shape narratives, enable informed decision‑making, and align cross‑functional teams around shared goals.
We are modernizing our commercial systems and consolidating multiple legacy ERP platforms into a unified SAP S/4HANA ecosystem across multiple entities and countries, as part of a multi‑year transformation roadmap.
We're looking for a proven communications leader who has successfully navigated this level of complexity multiple times and can serve as the communications champion for executive clarity, reporting, and change management.
Reporting to the Vice President, Strategy & Architecture, this hybrid individual contributor role operates at the intersection of communication and execution — working closely with senior stakeholders while maintaining enough technical depth to drive effective change communications.
About the Role
You will work closely with senior leaders across Commercial & Corporate Engineering, Commercial Excellence, Customer to Cash, and other stakeholder groups to:
Craft compelling, executive‑ready content, including white papers, dashboards, roadmaps, and strategic updates.
Lead the development of communication frameworks that support transformation programs, AI enablement, and innovation roadmaps.
Create clear, concise internal communications that connect complex technology initiatives to business outcomes.
About You
You're a fit for the Change Management Communications Lead role if your background includes:
Executive Storytelling & Strategic Messaging
Developing high‑impact narratives for executive audiences, translating complex technical and ERP/SAP concepts into clear business value.
Owning the creation of QBR materials, strategic updates, town hall content, and transformation program communications.
Partnering with senior stakeholders to shape messaging for AI initiatives, experimentation governance, and cross‑functional programs.
Reporting & Enablement
Driving the creation and ongoing refinement of success‑metrics dashboards and OKR repositories for technology workstreams.
Coordinating briefing materials and pre‑reads for leadership forums, steering committees, and strategic reviews.
Ensuring consistency, clarity, and alignment across internal status reports, program reviews, and executive memos.
Stakeholder Engagement
Directly supporting the Head of Commercial & Corporates Engineering and leadership team with executive memos, reports, and communications.
Partnering with Commercial Engineering, Commercial Excellence, Product, and Data & Analytics teams to align communication goals and key messages.
Facilitating feedback loops and input sessions with executive sponsors and program leads, acting as a liaison between technical teams and business stakeholders.
Process & Governance
Formalizing documentation and communications governance processes for experimentation, ideation, and transformation initiatives.
Supporting the rollout of strategic initiatives and clearly communicating their objectives, timelines, and impact.
Maintaining central repositories for communication artifacts, templates, dashboards, and success stories to drive re‑use and consistency.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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