Change and Release Management Analyst, Specialist

Core Responsibilities

1. Provides support for managing and elevating production changes, evaluating associated risk, impact & conflict. Supports team in determining optimal schedule to implement production changes.

2. Provides technical support for elevation activities and/or works complex trouble shooting issues for clients. Completes a technical post certification for production elevations.

3. Supports the creation, maintenance, and utilization of policies and procedures for the configuration and implementation of new releases. Assesses requirements for future build outs.

4. Supports the packaging, testing, documentation, and distribution life cycle. Completes planning activities in coordination with stakeholders to effectively plan large and high risk elevations. Ensures releases are traceable, secure, tested and authorized.

5. Reviews functional and operational performance for adherence to customer requirements. Supports team in planning and overseeing the implementation of software and related hardware for test and acceptance environments. Supports the communication of release expectations across all impacted users.

6. Monitors integration testing activities throughout each phase of release processes. Monitors task queues and acts as a point of contact for issues or actions related to change tasks, workflows and resource allocation.

7. Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of three years related work experience.
• Undergraduate degree or equivalent combination of training and experience.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.