ROLE SUMMARY
The CFC (Client-Facing Colleagues) Global Market Deployment Lead is a newly created position reporting directly to the CFC & Marketing CRM Portfolio Product Lead within the Global Commercial Excellence & Enablement organization in the Chief Marketing Office (CMO).
This is a high-visibility role responsible for driving the end-to-end success of Pfizer’s CFC engagement program, which supports pharmaceutical field representatives globally across all brands. The role represents the needs of Commercial Sales, Key Account Management (KAM), and Medical user groups. Over the next five years, Pfizer will re-platform its current CFC CRM technology.
The Market Deployment Lead will act as Pfizer’s central point of accountability for market deployment, leading the end-to-end rollout of LS Cloud across all markets. This includes ensuring alignment between global, regional, and local teams and overseeing:
Deployment planning
Market readiness
Execution
Post-go-live stabilization (HyperCare)
The role will work in close partnership with the CFC Engagement Program team and the International Deployment Project Manager to ensure successful implementation
ROLE RESPONSIBILITIES
BASIC QUALIFICATIONS
BA Required; MBA or equivalent Master’s-level education preferred.
Significant experience in pharmaceutical industry, with proven experience in managing diverse/global teams
Significant experience demonstrating an ability to carry out process excellence, knowledge management and project management.
Experience in global or above market experience.
Experience in leading complex, large scale business projects and initiatives, identifying risks and removing roadblocks to enable teams to achieve successful delivery.
Strong project management and stakeholder engagement skills with the ability to drive structure, governance, and delivery discipline across complex, multi-market environments.
Excellent interpersonal skills and working in a matrixed environment
Self-motivated with demonstrated ability to execute with speed and high quality.
Demonstrated business acumen strong analytical skills and mindset.
Role model for the PFE values (Courage, Excellence, Equity, Joy)
Strong communication, writing, presentation and influencing skills.
Ability to thrive under pressure, take accountability and to meet deadlines.
Discretion and trustworthiness in dealing with confidential information.
Flexibility to work across global time zones.
PREFERRED QUALIFICATIONS
Experience working at a top 20 pharmaceutical company in areas related to commercial/sales/field technology.
Experience with Salesforce, Veeva and other life sciences technologies.
Experience with artificial intelligence (AI) solutions.
Experience with the Key Account Management (KAM) selling process.
Experience with targeting and segmentation solutions.
Broad knowledge of the pharmaceutical industry and healthcare environment.
Closing Statement
Work Location Assignment: On Premise
This position holds a UK Grade 16, global job level 100.
The closing deadline for applications is end of day Monday December 1st.
All applicants must have the relevant authorisation to live and work in their home country as applicable.
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
DisAbility Confident
We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!
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