Newport News, Virginia
Overview
The Certified Medical Assistant (CMA) in Employee Occupational Health (EOH) provides both clinical and administrative support to ensure the efficient operation of the EOH clinics, including the New Hire Assessment Center (NHAC) and Riverside Regional Medical Center (RRMC). The CMA is a key member of the Employee Health team, working under the supervision of the Employee Health Nurse Manager, RN, and LPN. Responsibilities include performing Post Offer Assessments, Fit Testing, Phlebotomy, Urine Drug Screens, vaccine administration, and documentation in PureOHS and iCare. The CMA ensures proper clinic setup, room turnover, supply management, and compliance with infection control standards. The role also includes educating employees, supporting annual surveillance programs, and providing backup administrative support as needed.
What you will do
- Prepare clinic for daily operations including room setup, equipment checks, and supply stocking.
- Perform phlebotomy venipuncture for collection of specimens. Sends specimens to correct lab with appropriate paperwork.
- Perform employee intake: verify identity, confirm appointments, and explain procedures. Contribute to a welcoming, collegial, and respectful environment. This includes fostering positive relationships with team members, leadership, and employees, and upholding a culture of professionalism, empathy, and collaboration in all interactions.
- Collect and document specimens including urine drug screens and blood draws.
- Administer vaccines and document in PureOHS and iCare; educate employees on vaccine information.
- Conduct respiratory fit testing and educate employees on proper mask usage.
- Maintain clean, compliant, and well-stocked work areas; perform room turnover between appointments.
- Upload and manage documentation including TB surveillance questionnaires and lab results in PureOHS.
- Monitor and order clinic supplies; perform monthly audits and deep cleaning of storage areas.
- Provide backup support to the Administrative Assistant and participate in 1-on-1 meetings with manager.
- Complete annual competencies, BLS certification, and participate in flu season operations.
Qualifications
Education
- Program Graduate, Medical Assistant (Required)
Experience
- 1 year Clinical experience (Preferred)
- 1 year Phlebotomy (Preferred)
Skills and Abilities
- Excellent verbal communication skills
- Demonstrated customer service behaviors. (Medium proficiency)
- Knowledge of patient rights and laws relative to those rights, such as HIPAA
- Excellent written and verbal skills
- Professional demeanor and strong work ethic
- Superior multitasking and organization skills
- Knowledge of hospital or medical office department functions, operations, and procedures.
Licenses and Certifications
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)
- CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Preferred)
To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.