Central Operations, Safety Specialist

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We are looking for a proactive and detail-oriented Central Operations Specialist to join our Ride-Hailing team in Tallinn

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<title>About us</title>

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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<title>About the role</title>

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The Safety Specialist role is responsible for utilising their expertise in the Domain area to contribute to the efficient execution of programs and projects. This individual will collaborate effectively with colleagues, actively participate in discussions, and demonstrate a commitment to continuous learning and development.

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<title>Main tasks and responsibilities:</title>

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• <point>Collaborate with the cross-functional Safety stakeholders such as Product Safety, Customer Support, and Local Operation teams to identify root causes of safety incidents and implement corrective actions to prevent future occurrences.</point>
• <point>Collect, document, and evaluate Safety standards per market and associated gaps.</point>
• <point>Coordinate and monitor the implementation of the safety improvement plan.</point>
• <point>Compile and maintain safety playbooks for the Local Operations team.</point>
• <point>Support the rollout and adoption of Safety features at a market level to improve Safety KPIs.</point>

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<title>About you:</title>

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• <point>You have a minimum of 2 years of relevant experience.</point>
• <point>You are holding a degree in a relevant field (e.g., Public Health, Operations Management, Policy, Statistics).</point>
• <point>You have demonstrated initiative and motivation through extracurricular involvement, personal projects, internships, or leadership roles.</point>
• <point>You have strong English communication skills and have demonstrated ability to collaborate effectively within cross-functional teams.</point>
• <point>You have strong analytical and problem-solving abilities.</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<title>Why you’ll love it here:</title>

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• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location.</text>
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