Job Posting Title
CDL ExaminerAgency
640 SERVICE OKLAHOMASupervisory Organization
CDL ServicesJob Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full timeJob Type
RegularCompensation
AGENCY SUMMARYJob Description
The CDL Examiner is responsible for conducting CDL skills examination for licensing commercial drivers. CDL Examiners will maintain the highest level of quality, uniformity and reliability while keeping the highest safety standards in all situations. This role involves working closely with applicants and Service Oklahoma employees, staying within compliance of all state and federal regulations.
POSITION RESPONSIBILITIES
This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.
Safety and Compliance
Inspects equipment for safety and compliance with State and Federal testing standards.
Determines the physical and driving qualifications of customers for conformance to the established standards necessary for safe driving.
Determines vehicle characteristics to ensure appropriate tests are administered and checks for valid registration and insurance.
Actively participates in all training events of new regulations and reviewing current regulations regularly.
Operational Management
Inputs CDL skills test appointments in reporting/scheduling programs and confirms all ELDT requirements have been met.
Regular verifies CDL skills pad/drive route are within State and Federal regulations.
Reviews documents for eligibility for CDL skills test.
Verifies prospective applicants have completed or are exempt from required ELDT requirements prior to administering a CDL Skills test(s).
Customer Service
Communicates information related to driver license applications, testing procedures, test results, and complaint processes to customers.
Connects with customers regarding location of test, test scheduling process, and eligibility in a professional and timely manner.
Quality Assurance
Continually reviews the CDL Examiner’s Manual, State and Federal testing/training materials.
Participates in mandatory refresher training to stay in compliance with State and Federal regulations.
Reporting and Documentation
Maintains accurate records of tests conducted.
Daily monitors State-issued equipment and maintenance of all applications necessary to perform daily functions.
Reports tests administered, no shows, walk-ins, deviation from drive route, etc. in a timely manner.
KNOWLEDGE, SKILLS, & ABILITIES
Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
In-depth knowledge of both State and Federal regulations pertaining to the CDL program and how to reference such regulations.
Ability to work with sensitive materials and maintain confidentiality and appropriate discretion.
Proficient in technology and software relevant to conducting CDL skills examinations.
Works effectively in team environment, participating and assisting their peers.
Participates in the development and evaluation of program objectives and procedures.
Effective problem-solving, critical thinking, analytical, oral and written communication, and organizational skills.
Flexibility with assigned working hours.
LEVEL DESCRIPTORS
Specialist
Lead – Ability to make sound decisions under pressure and resolve conflicts effectively.
Lead
Lead – Ability to make sound decisions under pressure and resolve conflicts effectively.
EDUCATION & EXPERIENCE
The preferred minimum qualifications for this position are:
Specialist
A Bachelor’s Degree in any field / specific field
OR four (4) years of technical clerical office work
OR equivalent combination of education and experience
Lead
A Bachelor’s Degree in any field; PLUS one (1) year of technical clerical office work or closely related field
OR five (5) years of technical clerical office work or closely related field
OR equivalent combination of education and experience
SPECIAL REQUIREMENTS
The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
This position may require occasional travel. The employee must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel. Possession and maintenance of a valid Oklahoma Driver License is required.
This position works in a comfortable office setting with a computer for a large percentage of the workday.
This position may also work in a storefront setting with a mild noise level, depending on customer traffic in the store.
This position requires employees to be able to stand up to eight hours a day in all weather conditions and lift 10-50 pounds on a regular basis, with assistance as needed.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
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