About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive. As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest. If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional. Discover more at press.fourseasons.com/singaporeExciting Opportunity: Catering & Conference Services Manager
This role presents a dynamic and rewarding opportunity for a Catering & Conference Services Manager to drive success in a luxury hotel. We welcome applications from individuals with the vision and expertise to enhance and refine our offerings.
About the Role:
Catering & Conference Services Manager
The Catering and Conference Services Department plays a vital role in driving business and revenue for the hotel. This team is responsible for coordinating a wide range of events - from intimate gatherings and corporate meetings to large-scale conferences and banquet. The incumbent supports this goal through relationship building, account management, sales execution, and event servicing for both catering corporate and social clients.
Proactively drive new and repeat business through strategic prospecting, site inspections, and meaningful client engagement. Working closely with the sales and operations teams, you will ensure seamless, high-quality event execution while maximising revenue per available function space and aligning all activities with overall business objectives.
What you will do:
Oversee a corporate catering portfolio, managing all sales stages from enquiry to contract finalisation.
Drive revenue growth through targeted sales strategies and proactive client engagement.
Cultivate new business opportunities while strengthening and expanding existing client relationships.
Ensure timely response to enquiries, conduct site inspections, and deliver engaging client interactions.
Identify and capitalise on upselling opportunities to maximise account profitability.
Manage and track leads meticulously to maintain prompt follow-up and exceptional service standards.
Partner with operations teams to guarantee flawless event execution and exceptional group experiences, enhancing client satisfaction.
Maintain clear, proactive communication with hotel departments on VIP arrivals and special event requirements.
Monitor sales performance, support forecasting and budgeting, and contribute towards achieving revenue targets.
What You Bring:
Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field.
Minimum 4–5 years of experience in hotel sales, preferably 1 year in a similar capacity with a luxury brand.
A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
Exceptional communication, negotiation, and interpersonal skills, with the ability to engage key decision-makers effectively.
Effective organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner.
Strong understanding of corporate catering requirements and event workflows
Ability to work independently and collaboratively is key
What We Offer:
A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
Career growth opportunities.
A strong, unique culture.
Best-in-industry training.
Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
Paid holidays/vacation.
Dental, medical, and life insurance.
Employee service awards/Birthday Gift.
Annual employee party/social and sporting events.
Complimentary meals in a dedicated employee restaurant.
Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.
Schedule & Hours: This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm, with the flexibility to work weekends and public holidays as business needs arise.