About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.About the role
Four Seasons Hotel Westlake Village is seeking a Catering & Conference Services Support Specialist to provide dynamic administrative and operational support to the Catering and Conference Services leadership team, ensuring seamless execution of events and exceptional client experiences. This role is responsible for managing incoming inquiries, qualifying catering opportunities, preparing detailed event documentation, and supporting sales efforts through reporting, presentations, and system management. The ideal candidate is highly organized, tech-savvy, and client-focused, with strong communication skills and the ability to multitask in a fast-paced environment while upholding the highest standards of service and professionalism.
What you will do
Provide comprehensive administrative and operational support to the Catering and Conference Services team, ensuring smooth execution of events and daily functions.
Manage multi-line phone systems, respond to inquiries, and qualify catering sales opportunities to support business conversion.
Assist with event detailing, client communication, and coordination with vendors and internal teams, including pre-convention meeting setup.
Prepare and maintain event documentation, reports, proposals, diagrams, and presentations using systems such as Golden Sales & Catering and Microsoft Office.
Support system accuracy by updating menus, managing function space, running reports, and maintaining organized filing systems.
Act as a behind-the-scenes coordinator for site visits, inspections, and sales initiatives while upholding Four Seasons standards and professionalism.
What you bring
College education preferred.
Previous experience in a hotel, Catering, Conference services, Banquets, or related hospitality environment preferred.
Excellent verbal and written communication skills in English, with the ability to build rapport and handle challenging situations professionally.
Strong organizational and multitasking abilities, with attention to detail and the ability to manage competing priorities in a fast-paced environment.
Proficiency in Microsoft Office and ability to learn new systems and technologies (experience with Golden Sales & Catering is a plus).
Persuasive communication and sales support skills, with a proactive mindset and ability to anticipate client and team needs.
Successful candidate must posses legal United States work authorization
What we offer
Hourly Rate: $25.04
Health Insurance - Medical, Dental & Vision
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Complimentary Dry Cleaning for Employee Uniforms
Free meals and on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Schedule & Hours
Full time position