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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position Title: Youth Support Worker
Classification: Crisis QLD Level 1
Location: Bundaberg
Employment Type: Casual
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
The Role
This position provides both practical assistance and emotional support to young people experiencing homelessness or crisis. You will help connect clients with appropriate community services and ensure the accommodation environment remains safe, secure, and well-maintained within a 24-hour setting. Working closely with the broader team, you will contribute to achieving positive outcomes for young people.
How You Will Make an Impact
As a Youth Support Worker, your key responsibilities include:
Building strong, supportive relationships with clients while upholding respect, dignity, and confidentiality at all times.
Collaborating effectively with all staff to ensure coordinated service delivery and successful program implementation.
Planning, delivering, and evaluating life skills and other relevant programs for young people.
Providing information and referral pathways to government, non-government, and community organisations as needed.
Supporting clients to develop or reconnect with healthy family and social networks.
Transporting clients safely using an organisation-provided vehicle.
What You Will Bring
A qualification in social work, youth work, community services, or a related discipline.
Experience supporting young people who are homeless and/or in crisis within a Case Management Framework.
Experience working with culturally and linguistically diverse young people and those of various faiths.
A valid driver’s licence.
A current Working with Children Check (Blue Card).
A current first aid certificate or the ability to obtain one promptly.
The capability to manage unpredictable behaviour and situations, including those involving violence, homelessness-related challenges, substance use, and mental health concerns.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Access to EAP and health & wellness initiatives
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration