Casual Support Worker

5

Position Title: Support Workers x 5
Location: Eagle Heights, Gold Coast Recovery Services Centre
Employment Type: Casual
Working Hours: All shift times included in roster.

• Day Shift: 6:24 AM – 2:30 PM or 6:54 AM – 3:00 PM
• Afternoon Shift: 2:24 PM – 10:30 PM
• Night Shift: 10:24 PM – 6:30 AM

Classification: SCHADS Award – Social and Community Services, Level 3.1

Why this role matters:

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the role:

We are seeking dedicated and compassionate Casual Support Workers to join our team at the Gold Coast Recovery Services Centre, located in Eagle Heights.

In this role, you will provide consistent, person-centred support in a safe and structured environment, aligned with The Salvation Army’s recovery-based service model and organisational guidelines.

We have a variety of shifts available with the expectation that you can reasonably accommodate all shifts within your scheduled roster to align with the centre’s requirements.

How You Will Make an Impact:

• Build positive, respectful relationships with participants, encouraging self-determination and active involvement in their recovery journey.
• Identify and assess risks associated with participant activities and communicate mitigation strategies to management.
• Assist with day-to-day tasks, including light cleaning, room preparation for new arrivals, and transportation to appointments.
• Maintain accurate and timely records in accordance with TSA policies and procedures.
• Promptly report any identified risks affecting participants, staff, or the organisation to the appropriate supervisor.

What You Will Bring:

• Hold a relevant Certificate-level qualification and/or have prior experience or on-the-job training in a similar role. A Diploma-level qualification will also be considered.
• Hold a current First Aid Certificate.
• Possess a valid Driver’s Licence.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Flexible onsite working arrangements.
• Access to EAP and health & wellness initiatives
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
 

How to apply

Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements.   Together, we can create lasting change and build a more inclusive and compassionate community.

Applications will close as soon as a suitable candidate is secured

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration