About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.Job Description: Casual Server
Position: Casual Server
Reports To: Restaurant Manager / Supervisor
Position Overview:
We are seeking enthusiastic, professional, and customer-oriented Casual Servers to join our team during the festive season. As a Casual Server at our five-star hotel restaurant, you will provide exceptional service to our guests, ensuring they enjoy a memorable dining experience. You will work in a dynamic, fast-paced environment and be part of a team that prides itself on offering the highest level of service during this special time of year.
Key Responsibilities:
· Greet guests warmly and provide prompt, attentive service throughout their dining experience.
· Present menus, answer questions about food and beverages, and offer recommendations based on guest preferences.
· Take accurate food and beverage orders and relay them to the kitchen or bar staff.
· Ensure that all orders are served according to the restaurant's standards, in a timely and professional manner.
· Anticipate guests' needs and respond to them proactively, ensuring an exceptional dining experience.
· Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
· Clear tables, refill drinks, and assist with guest needs throughout their meal.
· Handle cash and process payments accurately when required.
· Work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth operations.
· Adhere to health and safety standards, including food safety guidelines and COVID-19 protocols.
· Assist with setting up and breaking down the restaurant for events and daily operations.
· Promote special offers, events, and menu items to guests as appropriate.
Qualifications:
· Previous experience in a similar role, preferably in a luxury hotel or fine dining restaurant, is an advantage.
· Exceptional customer service skills with a friendly and approachable demeanor.
· Strong communication skills and the ability to work in a team environment.
· Ability to handle a fast-paced work environment with a positive attitude.
· Professional appearance and demeanor at all times.
· Flexible availability, including evenings, weekends, and public holidays.
· Basic knowledge of food and beverage menu items and an eagerness to learn.
· Ability to stand and walk for extended periods and lift light to moderate objects (e.g., trays, glassware).
Additional Information:
· Casual, part-time position with potential for extended shifts during peak hours.
· Competitive hourly rate.
· Uniform and training will be provided.
If you are passionate about delivering exceptional service and want to be part of a dynamic team during the festive season, we would love to hear from you. Apply today and help create unforgettable experiences for our guests this holiday season!