Cash Services Manager

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Cash Services Manager is responsible cash forecasting, monitoring and oversight of cash loading. This individual must possess a positive can-do attitude, demonstrate enthusiasm for customers, solve problems, multi-task, and engage owner/operators in the process when necessary. The person will operate in a fast-paced, dynamic, and challenging environment and they must be passionate, accepting of a changing environment and constantly looking to influence the future outlook of the company.

Key Responsibilities:

• Oversee day to day Cash Services, by providing training and support to Cash Services team
  • Daily cash management activities – keeping sufficient stock for ATMs to operate – while balance cost of cash and cost of transportation.  Monitoring closely for cash spikes and usage reduction, to adjust planning in JIT basis.
    • Assign and schedule team to cover certain geographies and time periods
    • Be first escalation point, where missed loads are not getting addressed in timely manner
    • Monitor data and KPI’s, then provide guidance to team to improve performance of this function
  • Maintain regular review with various armored carriers and other Cash Management functions, to create accountability for SLA’s – with penalties applied as needed 
• Manage 3rd party invoice review process, ensuring accurate and timely payments
• Manage communication to management and key customer stakeholders, holding team accountable for key goals
• Other duties may be assigned

Core Competencies:

• Strategic Relationship Building
• Client-Focused Communication
• Problem Solving & Analytical Thinking
• Time Management & Prioritization
• Adaptability in Fast-Paced Environments
• Technical Learning & Process Innovation

Preferred Qualifications:

• Experience in a leadership role in area of Cash Management, Logistics or a similar field is a must
• Bachelor’s Degree in Business, or related area
• Highly ambitious, willing to take on new tasks with little to no direction
• Acting number two to Sr Director of Cash Operations
• Travel will be required (Approx. 20%) If located remote from a PAI office, this may increase to 40%
• Proficiency with Microsoft Office Suite is required
• Strong working knowledge / understanding of Microsoft Excel is required
• Ability to learn software applications quickly
• Experience with PAI Reports is a plus

Work Environment:

• Office-based with frequent interaction across departments
• Requires calm demeanor, excellent listening skills, and attention to detail
• Occasional lifting (10lbs or less) and continuous screen time

Effort:

Must be able to see, hear, speak and listen.  Must be an excellent listener.  Constant moving (up/down/around the office area) to address questions and provide coaching.  Continuous looking at a computer screen.  Daily contact with management and with co-workers.  Work can be stressful and requires a calm, patient demeanor.  Lifting of 50 pounds or less, which can be accommodated.

SUPERVISORY / MANAGEMENT DUTIES:

The employee is responsible for supervising other positions

What’s Next? 

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.