Cash Centre Regional Manager - Pretoria

Job Description

The Regional Cash Centre Manager is accountable for the overall leadership, operational excellence, and strategic performance of a designated Regional Cash Centre. The role ensures that all cash centre operations are conducted efficiently, securely, and in full compliance with regulatory, governance, and business requirements, while driving continuous improvement, cost optimisation, and people development.

Key Role Accountabilities

The incumbent is expected to:

• Demonstrate a strong understanding of the cash management business, associated operational processes, and risk frameworks.
• Ensure the consistent application of approved processes, procedures, and controls to maintain high operational standards.
• Promote a strong culture of protection, security, compliance, and risk awareness across the cash centre.
• Provide ongoing leadership, guidance, and professional support to management and operational teams within the centre.
• Act as a key interface between the cash centre, regional support functions, and broader business stakeholders.
• Drive operational and financial performance through the implementation of agreed strategic initiatives and business plans.
• Ensure open, transparent, and effective communication across all functional areas within the cash centre.
• Mentor, coach, and guide Operations and Administration Managers to ensure the smooth and effective running of all business functions within the centre.
• Partner with the management team to identify, develop, and retain key talent, supporting succession planning and long‑term capability building.
• Ensure alignment with organisational vision, objectives, systems, and stakeholder requirements.
• Anticipate future operational, regulatory, or environmental challenges and proactively guide teams to adapt and respond effectively in collaboration with Cash Support Teams.
• Identify, manage, and mitigate operational, financial, and security‑related risks.
• Take accountability for audit outcomes, corporate governance requirements, statutory returns, and compliance with internal and external deadlines.
• Ensure adherence to all relevant Service Level Agreements (SLAs).
• Lead the implementation of business optimisation initiatives, including cost management and efficiency improvements.
• Prepare and present regular reports on business performance, people performance, and operational risks.
• Provide effective general people management, including performance management, employee engagement, and capacity planning.

Minimum Qualifications and Experience

Qualifications:

• NQF Level 6 or higher qualification in a relevant discipline.

Experience:

• 5–10 years’ relevant operational and administrative experience.
• Minimum of 5 years’ general management experience, with demonstrated exposure to Operations, Finance, People Management, and Customer Service.
• Working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.

Core Competencies

• Effective Communication
• Strategic and Innovative Thinking
• Forward Thinking and Decision‑Making
• Leadership and Motivation of Others
• Stakeholder Engagement and Networking
• Quality and Risk Orientation
• Flexibility and Adaptability
• Performance and People Management

Training and Development (Recommended)

• Care and Growth
• Change Management
• Conceptual / Strategic Thinking
• Business Acumen
• Fraud Prevention Training / Workshops
• IR Training
• Loss Prevention
• Cash Centre of Excellence Program

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Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

02/05/26