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Job Overview:
We are looking for a detail-oriented and proactive Cash Application Specialist to join our dynamic finance team at Qualys. In this role, you will be responsible for managing the timely and accurate application of incoming payments to customer accounts. The Cash Application Specialist ensures that cash transactions are processed efficiently, minimizing outstanding receivables and supporting overall financial operations.
Key Responsibilities:
- Payment Processing: Accurately apply customer payments (checks, ACH, wire transfers, credit card payments, etc.) to customer accounts in a timely manner.
- Cash Reconciliation: Reconcile daily cash receipts and ensure payments are correctly recorded in the accounting system.
- Customer Account Maintenance: Monitor customer accounts to ensure that payments are applied correctly and promptly. Address any discrepancies or payment issues, working closely with the Accounts Receivable team.
- Reporting: Generate and maintain reports on payment activity, outstanding balances, unapplied cash, and payment trends.
- Discrepancy Resolution: Investigate and resolve payment discrepancies, including short payments, overpayments, or misapplications of cash.
- Communication: Communicate with customers, sales teams, and internal stakeholders to resolve payment-related inquiries and issues.
- Documentation: Maintain organized records of payment transactions, communications, and adjustments to ensure clear documentation for auditing and reporting purposes.
- Payment Tracking: Track incoming payments, ensuring all payments are processed and applied in accordance with company policies and procedures.
- Support Audits: Assist in financial audits and help provide necessary documentation and reports for auditing purposes.
- Process Improvement: Identify opportunities for process improvements to enhance the efficiency of cash application procedures and reduce the volume of unapplied cash.
Qualifications:
- Education: Bachelor’s degree in Accounting, Finance, or a related field is preferred, but not required.
- Experience: At least 3-5 years of experience in cash application, accounts receivable, or a related financial role.
Skills:
- Strong understanding of cash application processes and principles.
- Proficiency in accounting software (e.g. NetSuite, SFDC, or other financial systems).
- High attention to detail and accuracy in data entry.
- Strong analytical and problem-solving skills to resolve discrepancies effectively.
- Excellent communication skills, both written and verbal, to effectively interact with customers and internal teams.