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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Doorways provides practical, compassionate support to individuals and families experiencing financial hardship, crisis or ongoing disadvantage. As a Case Worker in Port Augusta, you help community members build stability, strengthen capacity and work toward their goals. Your support creates pathways to increased independence, connection and self-determination.
The Case Worker supports community members through high-quality case management, assessment, advocacy and referral pathways. You will work collaboratively with Corps Officers, volunteers and co-located Mission Leaders to deliver an integrated Doorways service that responds to local needs. The role involves building strong relationships, identifying strengths and challenges, and supporting people to access resources, develop skills and work toward meaningful, achievable goals.
This permanent part-time position is 30 hours per week (0.7 FTE), with flexible hours negotiable. The role is paid in accordance with SCHADS Level 4 and is based at Port Augusta.
Build positive, respectful relationships with community members, colleagues and local partners
Complete assessments to understand needs, strengths and goals
Develop person-centred case plans using a strengths-based approach
Provide early intervention, practical support and advocacy for people experiencing hardship
Support community members to build capacity and develop independent living skills
Complete referrals for financial supports such as NILS and Energy Assistance
Maintain accurate records and data in SAMIS in line with TSA standards
Contribute to a collaborative team culture and continuous improvement
Degree in Social Work, Psychology or Community/Human Services (highly desirable), or a Diploma with at least two years’ experience in the community services sector
Experience supporting people experiencing hardship, disadvantage or complex needs
Strong relationship-building and communication skills
Ability to work collaboratively with colleagues, volunteers and community partners
Understanding of trauma, disadvantage and strengths-based practice
Ability to maintain accurate records and manage competing priorities
Current Driver’s Licence
As a registered not-for-profit organisation, we offer eligible employee’s meaningful benefits, including:
Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)
Employee Assistance Program – confidential counselling service
Financial, retail and lifestyle discounts
Generous paid parental leave (12 weeks for primary carers), purchased leave options (up to 8 weeks), and 5 days paid leave annually to experience other Salvation Army programs
Discounted health and fitness programs through Fitness Passport
Up to 5 days paid leave per year to support a Salvation Army program or activity
A supportive, inclusive culture with passionate and dedicated team members
A deeply rewarding role where you can positively influence and support the development of people’s lives
Please submit your resume and a cover letter outlining how your experience aligns with the requirements of this role, particularly your ability to provide high-quality case management and support in a community-focused environment.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration