Salvation Army

Case Manager

Spring Hill, QLD, Australia Full time

Number of Positions Available:

1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.  

Case Manager – Homelessness Services

SCHADS Crisis Level 2.1 | Full Time, Permanent Spring Hill, QLD

Step into a role where your impact is immediate and meaningful. As a Case Manager in our homelessness service, you’ll walk alongside individuals experiencing crisis, helping them stabilise their housing, strengthen their wellbeing and reconnect with community. If you’re passionate about social justice and thrive in fast‑paced, human‑centred work, this is where you belong.

What You’ll Do

  • Build strong, empowering relationships that support choice, dignity and self‑determination

  • Deliver high‑quality case management aligned with TSA models and best practice

  • Complete thorough assessments of needs, risks and vulnerabilities

  • Develop and implement collaborative case plans that break down barriers and drive progress

  • Link individuals with the right supports and help them connect to community

  • Participate in networks, working groups and Communities of Practice

  • Bring emotional intelligence, self‑awareness and adaptability to every interaction

  • Engage in supervision, case reviews and ongoing development

What You’ll Bring

  • Degree in social work, welfare, community development or related field OR strong sector experience with demonstrated capability

  • Experience in client assessment and case management within social services

  • QLD Working with Children Check (role includes overnight accommodation support)

  • Current Driver’s Licence

  • First Aid Certificate (if required on roster)

What We Offer

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

  • Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. 

  • Access to EAP and health & wellness initiatives incl Fitness Passport

  • Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 

  • Ongoing training and development opportunities that enhance on the job skills and proficiency. 

  • Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. 

How to Apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration