Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position Title: Case Manager
Classification: SCHADS Award – Crisis Level 2.1
Location: Stafford – Social Mission, Homelessness Services
Status: Full Time – Maximum Term (10 months)
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the Role
We are seeking a compassionate and motivated Case Manager to join our Homelessness Services team in Stafford. In this role, you will provide high-quality, person-centred case management support to individuals experiencing or at risk of homelessness.
Support may be delivered in-person, over the phone, or within community settings, helping clients to achieve housing stability, enhance social inclusion, and build the skills and confidence needed to sustain their tenancy and live fulfilling lives.
This position applies trauma-informed, child-inclusive, strengths-based, and resilience-focused approaches while working collaboratively with a multidisciplinary team to deliver holistic services aligned with The Salvation Army’s mission, vision, and values.
How You Will Make an Impact
In this rewarding role, you will:
Build effective and trusting relationships with clients that promote self-determination and active participation.
Deliver case management support in accordance with The Salvation Army’s case management model and professional practice standards.
Conduct comprehensive assessments, including identification of needs, risks, and vulnerabilities.
Undertake ongoing assessments to ensure client needs and goals are continuously reviewed from intake through to exit.
Develop and implement individualised case plans in partnership with clients, incorporating interventions that address their goals and barriers.
Support clients to access essential services, strengthen community connections, and engage in advocacy where needed.
What You Will Bring
Tertiary qualification in Community Services, Social Work, or a related field (degree-level qualification preferred).
Demonstrated experience in a social services environment, including client assessment and case management.
Current Working with Children Check (or ability to obtain).
Current Driver’s Licence.
A commitment to The Salvation Army’s mission and a genuine desire to make a positive impact in the lives of others.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration