Permanent Full-time position, 38 hours per week
Location: Berri, SA 5343
Great Salary: $90,188 Base Salary + Super + NFP Salary Packaging Benefits
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Find out more about us and our purpose.
Your Opportunity
As a Case Manager in our Country Recovery for Families program, based in Berri and supporting the Riverland region, you will deliver client-centred, early intervention support to young people aged 10–25 years and their families. You will be part of a close-knit team of two other Case Managers, managing a caseload of approximately 11 families, with the opportunity to engage in outreach work and travel across the wider Riverland region. In this role, you will provide comprehensive case management that addresses alcohol and other drug (AOD) concerns, enhances family functioning, and offers respite support where needed. Working under general supervision, you will apply your specialist knowledge, initiative, and sound judgment to achieve positive outcomes for clients. This is a rewarding opportunity to make a meaningful difference in the lives of young people and families in regional communities.
Your key responsibilities will be to:
Provide practical, family-centred case management support to young people (10–25 years) and their families, including assessment, intervention, advocacy, and referrals, with attention to alcohol and other drug (AOD) concerns.
Manage a caseload of up to 11 participants, supporting goal setting, progress review, and overall wellbeing.
Support families to access education, employment, health, and community services across the Riverland region.
Develop strengths-based support plans in partnership with families, empowering them to build capacity and independence.
Maintain accurate case notes and records in line with privacy and program requirements.
Build positive relationships with families, community members, and local service providers, including through outreach and regional travel.
Requirements for Success
Certificate IV or higher in Case Management, Community Services, Youth Work, or a related field (or equivalent experience) desirable
Experience or interest in supporting young people (10–25 years) and their families, including those experiencing alcohol and other drug (AOD) concerns
Willingness to work in outreach and community-based settings, including travel across the Riverland region.
Ability to build positive relationships with families, community members, and local service providers.
Strong communication, organisational, and record-keeping skills, with the ability to manage a caseload and competing priorities.
Ability to work independently, using initiative and sound judgment in varied situations.
Previous experience in family support, community services, youth work, or AOD-related work is desirable but not essential
Hold a Current SA full Driver's Licence.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax (details via AccessPay)
Free external, confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave.
Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
Find out more about a career with Mission Australia.
How to apply
Click ‘Apply’ and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you