Case Manager I (Non-Exempt)

Facility

Betsy Johnson Hospital

Location

Dunn, North Carolina

Department

Case Management

Job Family

Nursing

Work Shift

Days (United States of America)

Summary

Delivers diverse social work services to assigned patient population. Interviews patient and family and compiles assessments, identifies discharge needs and implements discharge planning. Documents all activities and statistical reports. Provides education and advocacy as needed.

Knowledge, Skills, and Abilities

Major Job Functions

The following is a summary of the major essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below.  In addition, specific functions may change from time to time:

• Interviews patients and/or their families upon admission or during evaluation

• Compiles an assessment of the patient's history and presenting problems, strengths and needs, systems interactions and anticipated discharge needs

• Collaborates with the multidisciplinary treatment team to identify ongoing discharge/planning needs 

• Contributes specialized knowledge of community resources

• Creates linkages throughout the patient's stay between needed community resources, the patient and/or family, and the treatment team, to facilitate continuity of care after discharge

• Communicates activity and progress through active participation as a member of the treatment team, timely documentation in the patient's medical record, and compilation of statistical reports

• Documents final after care plans and facilitates timely communication of medical records information after discharge

• Participates in Quality Improvement activities as needed

• Provides crisis intervention as needed

• Engages in peer review activities to determine compliance with policies and regulatory requirements

• Maintains current knowledge and awareness of community resources for social, emotional or financial assistance

• Provides information, education to patient/family on community resources and options for post-acute care appropriate to the patients served. Initiates referrals to community agencies as needed.  Ensures patient is provided choice of post-acute facilities per HIPAA regulations

• Other duties assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: 

• Bachelor’s degree in Social Work or related field required

Work Experience: 

• Previous similar experience with psychiatric population preferred

• Pre-degree experience relevant to the position requirements will be considered

Knowledge, Skills, and Abilities Required: 

• Knowledge of the principles, practices, and techniques of social work and social work services as they apply to a developmentally varied patient population undergoing psychiatric treatment and rehabilitation

• Must demonstrate good interpersonal and interviewing skills, as well as excellent oral and written communication skills

• Must have the knowledge and skill to analyze large amounts of complex information

• Must have the ability to respond efficiently and flexibly to rapidly changing demands of rapid admission and discharge patterns, working relationship with multiple treatment teams and coordination of services over a multi-state area

• Must have a working knowledge of basic computer skills to include the use of Microsoft Word, Microsoft Outlook and internet browsing and search retrieval

Physical Requirements: 

• Must be able to see, hear, read and have manual ability to use telephone

• Must effectively communicate orally and in writing with patients, family members, personnel and physicians

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity